Rental Car Reviews - Read Reviews About Rental Cars

Dollar Rent A Car

Horrible Experience

family traveler

SEP

6

2008

If you value your time, I strongly suggest you do not use Dollar car rental, at least in San Diego. When we showed up, they were serving people who had been waiting in line for 2 hours. Everyone already had a reservation, and was just trying to pick up a car. It took us 1 ½ hours to get to the counter. When we returned our car, we talked to people in the line, and they had been waiting over an hour. You can walk to other car rental places, and their wait time was about 10 minutes. The others were out of cars. Part of the delay is that… read full review »

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mbooker
Pine Valley, CA

Enterprise Rent-A-Car

Enterprise has fast friendly service

business traveler

SEP

4

2008

Enterprise has always had exceptional customer service which is one one the reasons I keep coming… read full review »

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rolo333
North Hills, CA

Hertz

Bait and Switch!

business traveler

SEP

3

2008

I sent the following to Hertz after being a victim of their 'bait and switch', they thanked me for my inquiry and cancelled my Gold club membership! DO NOT RENT FROM HERTZ! — Booked a midsize (Mazda 6), but was given a Corolla (compact), and when I questioned the car assigned, I was told 'That's what I have for you sir.'. I was then charged an extra $10/day to 'upgrade' to the car I originally booked. The car had a broken Sirius satellite system installed, which I did not ask for or want, and this was not noted when I booked the car. I was charged an extra $4/day when I returned the car… read full review »

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Jstev1234
Fort Lauderdale, FL

Avis

Avis is best

budget conscious traveler, into romantic getaways, budget-conscious, business traveler, flying solo, family traveler, 5 star traveler

SEP

3

2008

Avis rent a car always knows what I need and how to service my needs. I love using their rent a car service. They are quick and easy. My father uses the service as well. They are really good to him. All the cars are clean and prices are not too… read full review »

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mfarrell2008
Immokalee, FL

Alamo

Ripped off

budget conscious traveler

SEP

1

2008

When we came to desk to pick up a vehicle we had to wait as there was a disagreement at the counter, now I can guess why. — When we went to sign the contract my spouse gve them the wrong credit card to cover the insurance on the vehicle .We had used Air Miles for this vehicle and were already having to pay $71.00 .When I told them to change it to another card we were told it would take 10 minutes to do this and the car insurance that I have been paying the premiums on would not be adequate.So we ended up adding another $75 to the bill. — When we went to get our… read full review »

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Iwish2
Beverly Hills, CA

Advantage Rental Cars

Overcharging, Deceptive Business Practices, Dishonest Broker

business traveler

AUG

31

2008

Never rent from this company. They use deceptive marketing and selling practices, and will charge you for everything extra that they can, even when you have explictly said you don't want the various little add-ons they attempt to push on you to increase the fee. Their cars are cheap and poorly maintained as well. The line was over 45 minutes long to rent the car, and I had a reservation! So, while they might seem to have cheaper prices, in the end you'll end up paying more, get horrible customer service, and be stuck with a well-used car. Better to go with Hertz and Avis and pay a bit more… read full review »

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DCcareerGirl
Washington, DC