RCA - jet S2o02 Review

recieved this MP3 player as a gift.  Well the menu buton fell off after about 2 weeks of usage.  Went to the website for customer support and got a run around of web circles.  So I then did some research and found that this same model has had this problem for many users.  I made an inccident ticket on thier website and recieved a reply of

"I am sorry that there is a problem with your MP3 player. The best thing to do in this situation is to return it to the place of purchase and exchange your unit for another. If that is not possible, and if it is still within the manufacturer's 12-month warranty period, the best thing to do would be to send it in to Audiovox. We will provide you with a new or, at our option, a refurbished unit (copy of sales receipt required).  If the unit was purchased over a year ago or you do not have your purchase receipt, there will be a flat rate repair fee of $63.22. Also, if you have damaged the unit, it is not covered under the warranty. The exchange unit is under warranty for the remainder of the original product's warranty period.

It is still under warranty but I have no receipt for it was a gift so I would be charged $63.22 for the repair or replacement.  The dang thing is currently priced at $49.99 at walmarts. 

This mp3 player also was support audio book play back wich it does not.  Also it Rca had made the claim that it was supposed to be ruggid and water proof/sweatproof.  Well it fell apart with normal adult usage.