Qwest Review Summary
One of the more popular names in the business, Qwest Cell Phone Service is one of dozens of companies ready to take your cell phone dollars. Reviewers say that Qwest Cell Phone Service offers very inexpensive cell phone service plans and the family plan is exceptionally economical. Qwest Cell Phone Service gets plenty of strongly opinionated comments from reviewers and they include things like “Wonderful Customer Service”, “Never a Dropped Call”, and “For the Money, You Can’t Beat it But the Customer Service Sucks!”. The inconsistencies with customer service seem to be the greatest drawback with Qwest Cell Phone Service and reviewers are not very impressed with the quality of the network either. Put everything together, and you have a Communication service that doesn’t rate as highly as it could.
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18% |
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12% |
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42% |
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6% |
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24% |
60%
Qwest Comparison
Most HelpfulFavorable Review
Most HelpfulCritical Review
Qwest is a good company but what I don't like is that they do not have very good reception. If you go a little bit out of town there are no bars and it enters the roaming, and then when you go back it takes a long time for the cell to go back to bars.
The price is a little high for me and now I am waiting...
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I contacted a third-party web site about getting more information about Qwest DSL. They signed me up for installation rather than just more information (not Qwest's fault).
Then the Qwest run-around started...
I received mail from Qwest saying that I would be called to schedule installation. I figured I could just cancel when they called me. Instead, they sent me an install disk (no modem) and scheduled service activation without ever calling.
I then called... read full review »
I would not recomend this company at all. Customer service they have are not well trained with the guidelines of the company. If you talk to them on the phone they will say one thing today and if you call them back next day there word is different. Qwest will tell you one price that you will be receiveing and when you receive bill is much higher than expected. I would recomend qwest to inform and train well there reps instead of letting them say whatever they want. I personally spoke to a lady at qwest and she said that i didnt have to believe what she said? Beacause i had told her that her co...
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When moving into our new subdivision we thought we would just be able to transfer our phone service from across town to our new home address. Boy were we wrong, the contractor and QWEST are at issue over who should pay to have the lines laid out. So we now have no landline access to phones. We had to go get cell phones and since we had DSL internet has to go with Verizon wireless internet. Not so thrilled with QWEST right now. I hope they can eventually get this figured out and we will be able to get on with our lives with phones. Until then we are stuck with two year contracts on the...
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I like all of the services they provide at one low price, such as text for 5 cents each to a max of $5 then free and e-mail service for a low price. But it seems like my phone roams more and more these days, which can increase the price way too much and be very inconvenient. Also, I forgot to pay my bill on time (by a week) and all of a sudden I couldn't use my phone. They had just turned it off, they didn't even contact me to let me know. It really sucked. I don't know if other services do that or not, however.
We are new users to Qwest Services and we are so pleased with the results. We have subscribed to their Internet and Phone service and couldn't be happier. The Internet Service they provide has daily specifics of updates and the status of your computer and the phone service is wonderful. We got a package for Unlimited Long Distance, Caller ID, Call Waiting and Voicemail for only $40! The Customer Service is unserpassed. I would reccommend this company to anyone!
