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I was trying to purchase my first home and I had a very limited time frame due to my company's relocation. I had 40 days to be exact and I hadn't even started looking for homes yet. I was turned down by Bank of America and Prudential. I was about to give up when someone suggested Quicken. I called Quicken and was immediately approved. I was very skeptical as to why I was turned down by others and accepted by Quicken. I was also skeptical because they were an on-line company and I had such a short frame of time. Stephanie Thomas was the representative from Quicken who take care of me and she assured me the whole way through that everything would be fine. Once I found the home I wanted and the offer was accepted we had 24 days to close our loan. Not only did the process go by quickly and smoothly but we closed right on time! Stephanie Thomas called me almost everyday to let me know where the status of the closing was and exactly how the whole process worked along the way. Thank you Stephanie Thomas and thank you Quicken! It is 45 days later and I love my new home! I am so glad I didn't turn away from Quicken when they didn't turn away from me. I guess sometimes it can be too good!