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Our advisor, Sam Bazzi, was extrememly nice, however also said that we would only pay $1700 out of pocket for our refinance. That was not the case. He also stated that we would receive $1700-2000 back from Wells for cashing out that escroe account. We only got back a little over a $1000.
Just be honest about the closing costs and WHERE the money is coming from and you'll be fine. It was only costing us $1700 because of the money that we were transferring over from Wells to Quicken, and reinvesting our bonus 'missed mortgage payment' back towards the principle. NOT because of a 'discount' you were giving us. There's a difference. We paid over $2500 out of pocket and our principle went up. You never said that you were tacking more money onto the base amount of our loan. Way to hide closing costs. At least be honest about it and we would have been fine! We know how it works. Instead, the process wasn't necessarily about lying, but about 'leaving the details out'.
Then, to add insult to injury, our loan was transferred from Quicken to Bank of America within one MONTH!!!!!!!! Unreal....
I would not reccommend this company.