QVC: Online and On T.V. Review

Every now and then I get addicted to QVC. While in Florida I watched it on television a lot. I also went to the website where they often have more items and I can see a closer view of what I'm buying. QVC has its pros and cons.

A Closer View

Pros

• The salespeople on television are very nice; most seem genuine; and they are good salespeople.

• The prices for the most part are comparable to stores and many times - especially on some of the clothes' lines like Denim and Company - the prices are great. I love their Cracker Factory line.

• My items (I bought 3 rings; 2 pair of earrings; a digital frame; and a necklace) arrived before the promised date and packaged in a bubble envelope or a box. Each item arrived in a nice box.

• Everything can be returned with no questions asked.

• I was e-mailed when my items were received and told I would get a credit. I even got a phone call asking if there was something QVC could have done better.

Cons

• The items on QVC on television are often smaller in person than they look so when they give the size of, let's say the earrings, and make sure they are the size you want.

• You'll pay shipping which is fine but if you return an item you'll pay shipping back. I ended up returning the earrings and two rings which cost me $5.00 and with the approximate $5.00 each for shipping to me I spent $25 for some entertainment - that's how I look at it.

• The 800 number I call has very nice customer service people and once they have your phone number you don't have to give them your information every time you order something.

Jo's Viewpoint

I like it