Providian is a ripoff with there credit cards. They lure you in with 0 percent for 6 months and then a rate of 8.99 percent.But after a few years and paying on time and more than the mininum requirement they double the interest rate. When you call to discuss this matter you get someone from India that can barely speak English. I believe they do this so that you give up bugging them. Then they transfer you to someone in credit who gives you the corporate speal but will not directly answer your questions. They did this to several people I know. I gave up after a big fight with someone from India who knew only to give the corporate line of bull. Fortunately they sold there accounts to CHASE who automatically lowered the interest rates to an acceptable rate however, higher than what was the original rate. This I understand due to the economy. Thnak you for a small favor since my rate went back down to 11.99 . Another Bank that pulls this all the time is Direct Merchants Bank. Have not seen there name for a while. Hopefully they got out of the business