Progressive Review

The rates are cheap, but my declined bank account transfer was handled poorly.

When first creating a policy with Progressive everything seemed to go fine. I got my Insurance cards in the mail and thought I was good to go.

I received no emails that anything was wrong, and since I had my insurance cards I didn't think to log into the Progressive website either. Everything seemed good.

Then, *almost two weeks after starting my policy*, I got a "Rescission" notice in the mail (snail-mail, USPS) saying that my payment (bank account transfer) had failed and my policy had never started (I miss-typed my account number apparently).

WHY COULDN'T I HAVE RECEIVED AN EMAIL IN ADDITION TO THE LETTER, NOTIFYING ME THAT I WAS NOT INSURED MUCH SOONER?

What if I had gotten into an accident while that letter was in the mail?

Progressive claims to be serious about this "paperless" online thing, but relying on the regular mail for something important like this is ridiculous.

By the time I fixed this and started a new policy, my previous insurance has been canceled long enough that I ended up with a "lapse" in coverage which upped my rates.