Rickielx
El Paso, TX

Incredible and impecable service.

5 star rating

on a budget, saving a little
Pros

    cheap rate if u have driving violations, good rates for young drivers, 24 hour online account access, 24 hour claim access, affordable rates, Fast response by agents, Fast claim service, consistent customer service

Cons
    none

MAY
7
2008

All I have to say is that the service that i received from Progressive was just incredible. I had been a long time customer of Nationwide, for over 15 years; never had any major problems. I did have my speeding ticket here and there, but never a major accident or anything like that. After fifteen years of being with them, I thought I was paying a little bit too much for my premium. So I called to see what they could do for me. They told me they couldn't do anything. They gave me a good explanation and I went on my way without thinking about it anymore.
One day I saw a comercial on tv. It was about car insurance. It was a Progressive comercial. So I went online, did a check price. Noticed that I was going to save a lot of money. Applied. And within two weeks I got rid of Nationwide, got Progressive on my side and a few hundred dollars back on my bank account.
Never spoke with a representative of Progressive, all was done online.
I should clarify that Nationwide was good to me. It was just too expensive for me.
So, I got into a car accident a couple of months after a sign up with Progressive. The very next day, my car was in the shop. I was treated with such respect that I felt like I hadn't done anything wrong in my entire life. Even thought the accident was my fault, the agents were so friendly and caring. They called me after I got my car back to make sure everything was done properly.
Impressive is all I have to say.



I_thumb_up Progressive is recommended by Rickielx

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