reviewer
candy6979556
Sweetwater, TX

Progressive actually does what their comercials say they do!

5 star rating

on a strict budget
Pros

    cheap rate if u have driving violations, 24 hour online account access, 24 hour claim access, Fast response by agents, Fast claim service, affordable rates, consistent customer service

Cons
    none

FEB
16
2008

I have used other insurance companies such as allstate and I have found that none of them can compare to progressive. progressive makes a claim on their commercials and they actually live up to their word. They don't leave you hanging waiting days for a response.

when my husband had an accident after normal business hours we were able to pull out our card and call the 800 number on the back and speak to a live agent not a computer and actually got a live person out the accident scene. No other companies offer this. We expected a huge spike in our monthly premium but we actually didn 't see one.

NOTE: the reviewer indicated that they are a client of Progressive



I_thumb_up Progressive is recommended by candy6979556

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I_comment_shdw24 Comments about candy6979556’s Review

 


babsie1987 wrote on Jun 6, 2009 at 10:46PM

This is because your purchased Progressive through an Agency and if you were at fault, you would have had a spike and a representative from Progressive told me that they keep their premimums every six months so they can go up on them if they want and they are one of the few companies that rate you on your credit rating also and have a nationwide class action suit against them for improper practices for manipulating premiums, you can get a diifferent premim by calling an agancy, which is cheaper than online which is different than thought, so now you know why someone came out. I called a local agency and she told me if I bought my policy online, she could not service it so beware, got thru an independent agancy and get a real person as NO they do not usually send a real person out everytime...........