2009 Contributor
boogieman50627
Eldora, IA

They came through... mostly.

5 star rating

saving a little, curious
Pros

    consistent customer service, Fast claim service, cheap rate if u have driving violations, good rates for young drivers, 24 hour online account access, affordable rates, 24 hour claim access, Fast response by agents


OCT
5
2009

Recently, we were hit with the storms of storms In Iowa. The Hail that came through damaged 3/4 of the houses and nearly every car was damaged, most to the point of being considered totaled. We had insurance through Progressive on both of our vehicles. The day the storm hit, we called Progressive to file our claim. Within 24 hours, we had received a call back telling us that the claim was filed and that a representative would be to our home to file a paper report.

 I was impressed at the speed in which they were to our home. The lady that came out was from two states away. She drove to help us with what we would need to do to finish and close the claim. She accessed the damages, filled out the paperwork we needed and before she left, we knew what we were getting and when we would get the check sent out. She told us what would happen with the vehicles and what to expect next.

 Because of her timely arrival, we were able to go out and replace the vehicles within 3 days. Progressive then immediantly sent out the paper work and both new vehicles were insured and our rates never changed. The local office was as good to work with as the Main Branch was and with in less than a week, all was settled and we were back on the road, fully covered. I would recommend Progressive Insurance to any one looking and their prices are very good. Have a look for yourself.



I_thumb_up Progressive is recommended by boogieman50627

D
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