reviewer
joe0121
Sterling Heights, MI

Progressive is quick and dependable.

4 star rating

in debt
Pros

    Fast response by agents, affordable rates, consistent customer service


MAR
2
2008
Progressive insurance, so far, has been perfect.  When I was looking for new insurance, I tested several of the major auto insurance companies, and Progressive was clearly the cheapest.  Also, the customer service is superior.  When I was still in the information gathering process, I selected the online option to "have someone call you."  I received a call within 30 seconds, and the representative on the phone was informative, patient, and courteous.  There have been other times that I have had to contact customer service, and I have always been able to get ahold of a live person quickly, and all of the agents have always been extremely friendly.  Thankfully, I have not yet had to file a claim, but I do not have worries about this because I see the Progressive vans in my area often. 



I_thumb_up Progressive is recommended by joe0121

4
helpful
votes
Did you find this review helpful?
 
 




I_comment_shdw24 Comments about joe0121’s Review

 


GeorgeChabot wrote on Mar 2, 2008 at 6:21PM

I get it on my motorcycle. Great customer service. Thanks! ;>