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I bought my Proform 8.5 Personal Fitness Trainer Treadmill in Dec 2008 and by May of 09..my belt was slipping. I tried to fix myself with the horrible directions in the User Manual and tightened the bolt to wear a metal brace broke! So being under warranty I ordered the part and the same problem still! So after a few months I decided to call Proform...who I had a very difficult time reaching an actual CSR to help me. They then set up a repairman to come out. I've just had my machine fixed today and the repairman told me that I'd need frequent servicing because I used my machine for "running" instead of walking!! So I will now have to purchase an extended warranty and expect to shell out $50bucks approx every 5 months because the belts will wear out after use! My last Proform treadmill lasted me 7-8 yrs until the motor burned out, but it seems that this company has gone completely downhill and turning out very cheap equipment. If you want a good treadmill that will last you for any length of time... please do not purchase this crap!