ProFlowers.com

ProFlowers.com Reviews


www.proflowers.com



Overall 3.5 star rating3.33 of 5 (by 90 users)



ProFlowers.com Review Summary

Holidays are a time for buying flowers and Proflowers.com is ready to assist customers with their floral arrangement purchases on holidays, birthdays, anniversaries, and other special occasions. Reviewers like the variety of flowers available at Proflowers.com, the timely delivery, and the quality of the flowers. Proflowers.com offers floral products that are “Absolutely Gorgeous and Affordable” and a “Great Value for the Money”. But there are those who disagree, like one reviewer show says “Nice Flowers, but I Won’t Use Them Again”. Among the complaints with Proflowers.com, reviewers point out the weak customer service and the somewhat deceptive web site policies that lure you into purchases of floral arrangements you do not realize you are making. But overall, Proflowers.com does rank as a pretty good Shopping Web Site and it earns higher marks than most of its online floral competition.
38% of people rated ProFlowers.com as 5 stars
38% of people rated ProFlowers.com as 5 stars%
38%
18% of people rated ProFlowers.com as 4 stars
18% of people rated ProFlowers.com as 4 stars%
18%
9% of people rated ProFlowers.com as 3 stars
9% of people rated ProFlowers.com as 3 stars%
9%
11% of people rated ProFlowers.com as 2 stars
11% of people rated ProFlowers.com as 2 stars%
11%
24% of people rated ProFlowers.com as 1 star
24% of people rated ProFlowers.com as 1 star%
24%
59% 59% of people recommend ProFlowers.com 41% of people don't recommend ProFlowers.com 41%
 

ProFlowers.com Comparison

5 star rating Most Helpful
Favorable Review
MAY
14
2008
I received these flowers from my daughter for Mothers Day. They arrived 2 days before the holiday, on a Friday, and are still blooming now, on the following Wednesday! They didn't look like much when I first opened them, but after being in water overnight, they opened and bloomed very nicely. I followed... review »
reviewer
daily computer user, Every day computer user

Sierralady
Colfax, CA
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3 star rating Most Helpful
Critical Review
MAY
14
2008
ProFlowers had a great website and tons of choices.  Both my mother and mother-in-law loved their flowers (lilies and tulips, respectively), which arrived in bud form and began to open a day or two after arriving.  Shipping near Mother's Day was pricier than normal, but I was able to get free shipping... review »
reviewer 2008 Contributor
Every day computer user, value conscious

dee061105
Sheppard Afb, TX
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ProFlowers.com Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 90 sort by: most helpful | date | rating


7
helpful
votes
Every day computer user, a pet owner, I believe in honesty, a busy person, quality conscious

MAY
4
2008

I had ordered flowers for a dear friend of mine who had just lost her mother-in-law unexpectedly.  I placed the order on April 14th with a delivery date of April 16th.  This order was to arrive in time for the visitation which was held the evening of April 16th.  Come to find out the funeral home received the order one week late.  And my friend was puzzled as to why I would've sent them after the services had been held.  When I called ProFlowers.com and spoke to a customer service representative she argued with me and told me they were not late.  She read the notes in her computer regarding...

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1 star rating
reviewer
Dachshundluvr
Greenville, IL



7
helpful
votes
an online shopper

FEB
12
2009
  Scam Warning with Proflowers and EZSVER RW:

If you have ever bought flowers from Proflowers and clicked to receive a $15 coupon off your next purchase, check your bank account/credit card to make sure you are not receiving a monthly charge of $14.95 or $1.95.  EZSVER receives all your information from Proflowers and if you click to receive that coupon the monthly charges begin. 

I did not sign up for a membership with EZSVER, nor did I give them my credit card information. 

You can receive your money back, (they told me it would take 7 - 10 business days to receive it back and it better me...

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1 star rating
reviewer
Proflowerssucks
Norfolk, VA



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4
helpful
votes
value conscious, I believe in honesty, quality conscious, In Love, noticing the details, will pay for quality

MAR
10
2008

I am not sure how I found pro flowers but I have been using them for several years. At first I was in love, cute vases, nice flowers and a touch of spring in the dead of winter.

But this recently has changed. The last 3 orders have been in a word, horrid. I sent what looked like a beautiful Christmas grouping to my father. It arrived in bud, which makes sense since they should last a while, but they never opened. I called and Pro Flowers replaced them with white roses (which were beautiful).

Wanting some color for my office I ordered yellow fancy tulips, they arrived in bud, and again did not...

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3 star rating
2009 Advisor
TaraLee
Portage, MI



3
helpful
votes
Every day computer user, a bargain hunter, an online shopper, value conscious, budget conscious, a comparison shopper, not rich

MAY
14
2008

Proflowers is a fantastic company.  I am biast since I used to work with them but they have proven themselves over and over again. 

Their flowers come from their OWN growers so you know you are not getting flowers that have been sitting in a refridgerator for days!  Flowers come in bud form so you can enjoy them MUCH longer then store and florist flowers.  Of course sometimes the flowers dont get delievered perfectly but usually that is because UPS or FedX does not handle the boxes properly.  Common sense should tell you if a box of flowers is sitting outside for awhile in the extreme cold...

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5 star rating
reviewer
stejian
Cleveland, OH



3
helpful
votes
value conscious

MAY
19
2008
At first we were very pleased.  The flowers came well packaged on the date requested.  We were surprised to find UPS delivering them instead of a florist.  They were well packaged and even included a packet of flower food.  Our initial impression was positive, but after the third day the petals were falling off in droves.  We have had grocery store flowers last longer. 
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2 star rating
reviewer
Kaitsdad
Rocklin, CA



2
helpful
votes
Every day computer user, an avid online shopper, a bargain hunter, a comparison shopper

FEB
17
2009

Planning my recent wedding went from being overjoyed to a daunting task in about 1.3 months. We were in one location, planning for a different location. A lot of my wedding planning relied on the Internet, my phone, and my undying trust in my soon-to-be mother-in-law.

The Search: 

She was able to help in almost every aspect since the wedding was in his hometown and she had TONS of local connections. (I.E. 3-tier,4-layer, square cake for under $400). But that's another review for another time. The one downfall was the lack of Florists either in town, or for that matter reasonably priced. Coming from...

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5 star rating
2009 Writer
stephc1980
Lenoir, NC



2
helpful
votes
daily computer user, an online shopper, budget conscious, a comparison shopper, not rich

MAY
14
2008

On Saturday, May 10th, I received a box, special delivery from UPS (who never delivers on Saturday).

Inside the "special delivery" was his card that read:

                   Mom, you raised two sons - and-

                    you beat Breast Cancer. You can

                    do anything now.  Love, Don

This is a special tree (live) that is sent in memory of those that have passed away, and also to the survivors.

What can I say? It's been one year. I'm going to plant my little tree and watch it grow.

By the way, this package was sent from...

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5 star rating
twoshepherdshavewe
212345219



2
helpful
votes
not rich, Every day computer user, value conscious

FEB
12
2009

For this year's Valentine's Day, I decided to send my husband flowers at his work. I shopped on Proflowers for a very long time until I found an arrangement that I felt wasn't too feminine and had a good price. I decided to go with One Dozen Assorted Valentine's Roses for 19.99 plus the vase plus the s&h. Well... the flowers looked wilted and old. When put in the vase, they were too long or something, and instead of it looking like a full arrangement, they looked like old flowers. I am so disappointed on the quality of the flowers, and cannot believe the false advertisement from such a "kown"...

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1 star rating
reviewer
MariosWifey1216
San Diego, CA



2
helpful
votes
a comparison shopper

MAY
14
2008
My mother was very pleased with the way that her flowers came, and followed the directions happily in order to assure the longest possible bloom time. They arrived on Saturday before Mother's Day and I was able to see them (over the computer, as we live on opposite ends of the country) on Tuesday, in full bloom and looking lovely. I wish I could have smelled them because she told me they smelled as good as they looked. She thought it was exciting to watch the flowers open in groups at different times. It was a huge help for me to be able to order online because of the distance between us. I would... review »
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4 star rating
reviewer
Kelwyn5
Bethlehem, PA



2
helpful
votes
Every day computer user, a bargain hunter, a comparison shopper, not rich

MAY
14
2008

I ordered flowers for my wife on her birthday in Aug. of 07. The flowers came on time and were apparently dead. Needless to say, I didn't get raving reviews. she wanted to know why I was mad at her. She and I, both read the care instructions and did exactly what was written. That day I called to complain and they were very apologetic. They asked me what date I wanted fresh flowers sent to replace the dead ones. I chose 3 different dates until they said that would be fine. My wife finally got her birthday flowers 2 1/2 weeks later. We were both very dissatisfied. 


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2 star rating
reviewer
cannonball250
Summerfield, FL



2
helpful
votes
Every day computer user

MAY
14
2008
I ordered flowers for my mother for Mother's Day from ProFlowers and was pleasantly surprised. Fist off, they were much cheaper than most of the other flower sites I checked into so that was a major plus. The delivery was right on time and exactly as expected. All of the flowers came as buds instead of already bloomed and half dead. I love that. My mom was very happy with her flowers and has been taking daily pictures to send to me so I can watch them open up. Very beautiful. I would definitely use their site again for flowers!
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5 star rating
reviewer
julyamy
Wilkes Barre, PA



2
helpful
votes
a bargain hunter

MAY
14
2008
My son sent me roses for mothers day and when they came they were left on my front porch I could not tell you how long, but alot of the roses had wilted and turned brown.  I told him they were beautiful but they could have been done differently.  Left with a neighbor or something. They didn't even have a vase for me to put them in either. 
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2 star rating
reviewer
deb1foto
Chesapeake, VA



2
helpful
votes
an online shopper

MAY
14
2008
I sent an arrangement that smelled terrible upon arrival.   Contacted customer service & the replacement arrangement was the same way.  Contacted them again & had e mails going back & forth, they kept changing their minds as to how expensive an arrangement I was to receive as a replacement.  Would you believe that they are sending a 3rd replacement tomorrow & "supposed" to be totally different flowers.  Time will tell but I won't use them again.
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1 star rating
2008 Advisor
LindaBee
Williamsport, MD



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