2008 Advisor
LindaBee
Williamsport, MD

Extremely terrible experience

1 star rating

an online shopper
Pros

    On time

Cons
    poor customer service, replacement item same as first, customer service rep indifferent, item wilted

MAY
14
2008
I sent an arrangement that smelled terrible upon arrival.   Contacted customer service & the replacement arrangement was the same way.  Contacted them again & had e mails going back & forth, they kept changing their minds as to how expensive an arrangement I was to receive as a replacement.  Would you believe that they are sending a 3rd replacement tomorrow & "supposed" to be totally different flowers.  Time will tell but I won't use them again.



I_thumb_down ProFlowers.com is not recommended by LindaBee

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I_comment_shdw24 Comments about LindaBee’s Review

 


Valentine27 wrote on Feb 17, 2009 at 1:02PM

NEVER USE PROFLOWERS
If you want to send a loved one something dead, ugly, or embarassing then this is your company!
Yes they are on time, but they are wilted out of the box and dead on day two! Terrible flowers!!!

mrkstvns wrote on May 16, 2008 at 11:01AM

It is *SOOO* frustrating to have to deal with customer support problems these days...