Private Student Loans Reviews

I have cosigned for student loans for my son who is now 23 and looking for a job.  He was able to get a deferment for the first 6 months and now is not able for another one.  The government states that if you are in financial trouble to talk to the lenders and they will help.  NOT TRUE.  They don't care. You tell them that you can't afford the payments and they say you don't have any more deferment available and that they can't help.  They have also said you applied for the loan and now it is due and you have to pay it.  I am helping him pay his loan,but it is hard.  Someone need to help...