reviewer
leechita
Los Angeles, CA
princess cruises- horrible at accomodating
1 star rating

love to travel
Cons
    Unprofessional upper management, Poor in accomodating, Extremely long wait time on phone calls, long waiting time, Sea Sick

APR
29
2009

Princess Cruises - Diamond Princess — 

Due to the whole Swine Flu outbreak, Princess Cruises was "obligated" to cancel all stops in Mexico.  I don't understand why the money hungry cruise line couldn't just accomodate passengers that DO NOT like the itinerary changes and give them the option to go on a Mexican Riviera some other time...instead now I'm stuck with going on a cruise that I don't agree on and all because of the Passage Contract and Princess' rights to change ports without refunds.

I urge everyone to boycott or at least think twice before choosing to travel with Princess Cruise line.  Clearly they are out to cover themselves and leave you out to drown.  I am extremely dissapointed and will NEVER travel with them again. EVER.

Oh and just so you better understand where I'm coming from- I live in Los Angeles and the alternate ports are Santa Barbara, San Diego, and San Francisco.  These are all cities I can go to on any given day or weekend.  It does not make up for the hundreds of dollars I paid to see MEXICO!

(I've travelled with them in the past.)

 



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