First I will say, this is an EXPENSIVE faucet. But it was beautiful and we wanted it for our newly remodeled kitchen. It was as gorgeous out of package as what it was on the display box. It held a beautiful color and was quite easy to clean. However, 5 years after installing it- the spray handled cracked and started leaking. Yeah, this is negative- but let me tell you.... Price Pfister stands by their lifetime warranty with no questions asked. I called and informed them of my problem and they had a replacement sprayer sent to me within 3 days of that call. They didn't have the exact sprayer because mine had been discontinued, but they said they had one that was quite similiar and also offered that if I wasn't happy with it, they would mail me an entire new faucet system. Well I LOVED the new sprayer. It was actually better than the one I had originally and no way did I want another set up. This one is working perfect, looks beautiful and I know if I have any problems Price Pfister will stand by their lifetime warranty!