Plantronics CS50 Review

Those of us in the Information Technology field seem to spend just as much time on the phone conversing with vendors, or technical support representatives, as we do with our hands in the equipment.  Over the years I have spent countless hours on the phone with one vendor or another tied to my desk while working on a problem, or on hold.  I would have loved to have had the freedom to leave my desk and attend to other matters while on hold, but never could until recently.  I now have a Plantronics CS50 Wireless Headphones on my desk; now my conversations can go wherever I go. 

The Plantronics CS50 is actually two units: the wireless headphones and the base unit; they talk to each other wirelessly at 900MHz.  I have my unit plugged into my Cisco IP phone.  Installing the unit is simple: plug the base unit into an available power outlet, then plug in the headset and let it charge.  Next unplug the phone handset and plug it into the wireless base, and replace the handset; you are now ready to make and receive calls. 

The elongated wireless headset used with the Plantronics CS50 is lightweight and comfortable.  There are just two controls: a Talk Button for initiating and ending calls, and a volume/mute button/jog dial located on the end of the headset.  A yellow circular LED in the middle of the headset will blink when on a live call. 

Placing a call with the Plantronics CS50 is simple to use.  Removing the headset from the charging base lifts the telephone headset and causes a dial-tone.  I can then dial the number normally.  I can also dial the number and then lift the headset; either way allows me to talk. 

I can walk quite a distance from my desk with the Plantronics CS50 and still maintain a connection.  This is very convenient during those times when I want privacy and or I need to be in front of a piece of equipment for troubleshooting, or when I am on perpetual hold!  And the volume does not diminish with range; instead you will hear a number of beeps warning you that you are about to lose the wireless signal. 

Conclusion

The Plantronics CS50 900MHz DIG Wireless Headphones are the answer to my need for mobility and privacy.  The wireless system is a simple to setup, easy to learn, and even easier to use.  And the inclusion of the HL10 Handset Lifter only makes the system more useful and care-free.  If you are in the market for a stellar, relatively inexpensive 900MHz wireless headphones system, the Plantronics CS50 will certainly make the grade.