Philips DVD player is great - until the warranty ends
not rich, budget conscious, Every day computer user, computer literate, simple is good
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AUG
29
2008
Philips DVD Player —
I was initially very happy with the Philips DVD player (model DVP 3040/37) - versatile, straightforward, compact, fit the budget, good picture and sound.But just 16 months after I bought it - that's 4 months after the free-replacement warranty expired - the player hangs up (freezes) while switching tracks or chapters, making it essentially useless. (Unless all you really want to watch is the FBI warning.)
No troubleshooting or repair is available. Online customer service "live chat" is really a robot that offers no help whatsoever. Phone customer service with a real person was helpful, but the only option is to pay (a reduced price) for a replacement. The replacement would have a 3 month warranty.
If this Philips DVD player dies after just 16 months, why would I want to pay for another?
Philips DVD Player is not recommended by acb
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