I live out in the country where convience and technology are hard to come by. I was signed up with another ISP that discontinued dial up service and recommended/forwarded me to PeoplePC. I had seen the many eye catching, cute little commercials on television for this service and thought, "Ok, I'll give it a try". That was one try I would never like to take again. True, they are reasonably priced, but there is a saying somewhere.... "you get what you pay for." So, on to the miserable aspects of it....they claim to have this "Smart dialer". *pfffft* yeah, about as smart as the dust bunnies living under my sofa. This "Smart dialer" is SUPPOSED to search your list of access numbers and connect you with the fastest, most reliable number. Ok, so why did it always dial the first number on my list? Yes, and I did quiz it and rearranged the list of numbers a few times, but each time it always dialed the very first number in that list. When using the so called smart dialer, there was always a so called browser home page that came up and it could not be closed. if you closed it, it would drop your connection. And that thing was very crash prone. Every 4 hours you would have to disconnect from the service. You could then reconnect, but just the unconvience of having to disconnect every 4 hours. And you can pretty much guarantee that you'd be downloading something when that 4 hour timer came up telling you to get offline! And don't even think of calling customer service. If you had a problem or anything, you had better hope that you are intellegent enough to figure it out alone, and with their customer service....I think the majority of the world population IS more intellegent. Avoid this ISP at all costs! They are BAAAAAAAAADDDDDDDDD!