bought this to heat up our living room, and it does heat up, but I noticed the plug got REAL HOT.. plugged into a wall outlet, nothing else plugged in, and noticed this morning that the plug is charred and the plastic around the prongs on the plug is melted. I called the company, and got told that "yes, these heaters get hot and it isn't unusual for the plugs to get hot and they can melt, however it isn't a recalled item".. Really - not a recalled item and yet if I hadn't have been moving the heaters location to decorate for Christmas, My entire house could have burned down because of this. I bought it at WalMart, guess they will be getting it back. Performance two words - FIRE HAZARD Durability Shouldn't have to worry that your home will burn down because the plug gets hot and starts a fire. Design Bad design if the cord gets hot enough to start a fire.