reviewer
Kruther2
Valrico, FL
Payless - or more.
1 star rating

family traveler
Pros

    New car

Cons
    Lied about "free

JAN
10
2009

Payless Car Rental — 

I came to rent a car with Payless at Las Vegas. The front desk lady was real cute & sweet. She told us she was giving us a free upgrade. It was a scam. Not until after I had signed the papers and received my bill did I find that they charged 20$ extra -a day- for that "free" upgrade. When I called up to complain, they just told me it was my fault for signing the papers. It also took 5 calls before they'd even consider listening to me. Yes, I know it was stupid not to check the fine print. But that is still not a good way to run a business. I will never rent with them again. If it was 5$ a day, I wouldn't have complained. But 20$? They are seriously milking this. Be careful of cute front desk ladies and thier "sweet" deals.



I_thumb_down Payless Car Rental is not recommended by Kruther2

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