reviewer
lunarshadow
Owings Mills, MD
Except for long wait to pick up car, everything went smoothly
3 star rating

budget conscious traveler
Pros

    Good price, Friendly service

Cons
    Long wait time, even with short lines

DEC
7
2008

Payless Car Rental — 

Rented from Payless at Orlando airport over Thanksgiving holiday. A shuttle bus was waiting when I got to the curb, and it took me to the rental facility promptly, even though I was the only passenger. However, a very long line waited for me when I arrived. It took at least 20 minutes to get to the counter. The person at the counter was pleasant and offered a larger car at the same price.

Once I found the car, I realized it had a ding in the passenger door, which was not marked on the form I signed. There was no one in the gate at the exit, so I had to go back to the counter to make sure the ding was recorded on the sheet before I left the lot.

The car worked out great and I had no problems during the five-day rental. The return was quick and easy, and no unexpected charges showed up on the receipt.



I_thumb_up Payless Car Rental is recommended by lunarshadow

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