PayPal

PayPal Reviews


www.paypal.com



Overall 3.5 star rating3.69 of 5 (by 16 users)



PayPal Review Summary

Transactions on the internet are made easy with PayPal, the largest and best- known financial payment site on the internet. Asked to name what they like about PayPal and reviewers point out the ease of payment transfers, the convenience, and the large number of online stores that accept paypal among the reasons to use this financial service. PayPal is “A Safe Little Place to Leave Something Valuable” and is “My Choice for Online Payments for Over Five Years”, according to two satisfied customers. There are some who say that PayPaldoesn’t offer enough customer protection and that it isn’t as fair as it should be when making Ebay sales and purcahses. But no financial site like this is perfect and overall, PayPal ranks as a good Finance Web Site that continues to help its customers with financial transactions.
56% of people rated PayPal  as 5 stars
56% of people rated PayPal  as 5 stars%
56%
6% of people rated PayPal  as 4 stars
6% of people rated PayPal  as 4 stars%
6%
6% of people rated PayPal  as 3 stars
6% of people rated PayPal  as 3 stars%
6%
13% of people rated PayPal  as 2 stars
13% of people rated PayPal  as 2 stars%
13%
19% of people rated PayPal  as 1 star
19% of people rated PayPal  as 1 star%
19%
69% 69% of people recommend PayPal 31% of people don't recommend PayPal 31%
 

PayPal Comparison

5 star rating Most Helpful
Favorable Review
JAN
7
2009

I don't know how many Louisa May Alcott fans we have here but if you loved "Little Women", you may remember the mail box that Laurie gave the girls.  It was part way between his house and theirs and provided a safe place where they could leave letters, notes, and small gifts for each other. 

Well, that's...

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2009 VIP
practical, Ebay buyer and seller

AnnaBanana
Oak Park, IL
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2 star rating Most Helpful
Critical Review
AUG
11
2009

When I first started buying and selling on Ebay, I was thrilled with the protection that PayPal  SEEMED to offer. I will admit that when I buy or sell online if PayPal is available, I always choose that as my prefered payment method.

That however, does not excuse their policies, which they follow WITHOUT...

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2009 Contributor
good with money, practical

carolscookie
Somerset, MA
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PayPal Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 16 sort by: most helpful | date | rating


8
helpful
votes
practical, appreciative of good service, On- Line Shopper

JUL
14
2008
Back about 5 years ago I was introduced to Paypal through a survey site I belonged to and I gave it a shot. At the time they were giving you a $5 deposit just for joining so I was already ahead of the game. Plus I got 2 free deposits into my bank account when they verified I could accept electronic payments.

Paypal

Paypal
has now joined with Ebay so I am in a win win situation as I get a lot of stuff from Ebay. Paypal has made it so that nobody else ever sees my personal information or my bank account, so it is 100% SAFE to use. These days more and more online retailers are also accepting Paypal...
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5 star rating
2008 VIP
kid-kansas
Clearwater, KS



8
helpful
votes
Every day computer user, On- Line Shopper, an online bill-payer, an Internet banking user, very happy with this product

DEC
2
2008

I was late in signing up for Paypal. I must confess: I was suspicious of the whole thing. A service I pay nothing for, but am expected to share my credit card and/or banking information with, and which acts as a conduit between me and the online retailers I fequent? What's in it for them? About six months ago, I finally caved and signed up. I was ordering quite often from Overstock, and got sick of typing in my 15 digit credit card number...and even sicker of not being able when I didn't have my card handy. So, yeah, I signed up and have been using it regularly ever since. Really, though, there...

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5 star rating
2008 Advisor
Telpher
San Francisco, CA



2
helpful
votes
practical, Ebay buyer and seller

JUL
27
2009

Other reviews cover Paypal, so I will describe my experience with it. Paypal is the easiest site for sending and receiving money.  

That's great for buyers and sellers actually more great for sellers. The protection policy by Paypal is very inadequate at best. Mediocre.

I've been a seller and buyer on Ebay and a new called Ioffer. Most of my transactions went smooth. However, whenever I ran into an unsavory seller the protection by Paypal has NEVER come through.

One time I ordered a game from myself. The seller never sent my anything. I filed a dispute with Paypal and they told me they were...

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3 star rating
reviewer 2009 Writer
AnimeMovieMan
Bellevue, WA



2
helpful
votes
Ebay buyer and seller

FEB
10
2009

I sold a laptop as-is on eBay. The buyer emailed me that they got it ok and it worked fine. A couple days later, they decide it wasn't "described well" and got their credit card company to do a chargeback.

PayPal not only refunded them the money out of my account, the buyer has not returned the laptop!

Good luck to those that have been scammed. And Beware to those who haven't. The seller protection is horrible and they will most likely back the buyer up.


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1 star rating
reviewer
lebronis-king
Cordova, TN



2
helpful
votes
Ebay buyer and seller, an Internet banking user, loving this product

APR
4
2008

I first discovered paypal through ebay a few years ago, and I have been using them faithfully ever since.  Paypal is an excellent way to give & receive money online.  You simply set up your paypal account (it's free) and link it to your personal bank.  Paypal is the ONLY source that sees your banking information.

Once you set up your account, you can use the service to receive money.  (if you're a merchant, you can use them too.  see the bottom of my review for further info)  You can also use it to pay for merchandise online.  The reason it's so safe is that when you make a purchase, there...

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5 star rating
2009 VIP
jasyjen
Jacksonville, NC



2
helpful
votes
On- Line Shopper

APR
29
2008

I purchased a "fake" phone from a user on Ebay.  When I returned the phone, the user said I did the damage to the phone when I did not.  He tried to destroy my rep as an online purchaser.  Emails were sent threatening me.  Luckily an Ebay person told me about the dispute option at Paypal since I had payed through Paypal.  I went through the process and Paypal looked at all the emails sent and I won the dispute.  Paypal gave me all my money back.


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5 star rating
reviewer
butta662
Lexington, MS



1
helpful
vote
an Internet banking user, good with money, practical, Ebay buyer and seller, On- Line Shopper, budget conscious, an online bill-payer, Every day computer user

APR
17
2009

I've been dealing with paypal for a few years now, mostly for buying and selling on ebay. Most of the time its easy to use and there isn't any problem but when it comes to a dispute from a buyer, the seller always loses. I've went through this a couple of times where a buyer doesn't want something I've sold them and even though there is no refund on the item and I prove to paypal that the buyer is lying or wrong, I still lose and the buyer wins.

The first time it happened, I was selling a nintendo ds lite for a family member. After I'd sold the item the price of them went down drastically. The...

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1 star rating
carell98270
982704470



1
helpful
vote
budget conscious, an online bill-payer, Ebay buyer and seller, not rich

OCT
15
2009

Paypal gets 2 stars from me, solely because they are not a complete scam. They will actually do honest business most of the time.

 

Many people, myself included, will recount horror stories of their dealings with Paypal. Just Google for "paypal sucks"


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2 star rating
reviewer
Rathalos
Providence, RI



D
an online bill-payer

NOV
21
2009

For years I have been shopping on line with confidence using my PayPal buying "shield"  Yesterday I filled a dispute with paypal requesting my money back for a dvd I had ordered through ecrater and jfsales51 What I recieved was a bootleg pirated copy. Paypal "investigated and closed" my claim within 90 min of me filling it. When I called Paypal I was informed that of the thousands and thousands of sites that use the PayPal option the only one I am protected one is Ebay. Unless I never recieve the item. So according to Paypal I did recieve it but who cares that it is a homemade illegal dvd......

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1 star rating
reviewer
moma63104
Saint Louis, MO



D
good with money, practical, budget conscious, an online bill-payer, Every day computer user, On- Line Shopper

SEP
30
2009

My Paypal accounts have turned out to be quite indispensible for me!  If you do not have a Paypal account and are wondering why you need one or why you should be bothered with this then I would highly recommended that you go onto the paypal website and read all of the great benefits that you can derive from this tool.  First and foremost, Paypal is easy to set up and it is completely free to setup as well.  I know that there are other financial tools which claim to be completely free when in fact there is a small cost associated with using them.  I use my Paypal account to receive funds from...

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5 star rating
AngieGirl
Plainfield, NJ



D
Every day computer user

APR
10
2009

I became a PayPal member/user about 5 years ago and have had a wonderful experience with them so far.  I started using it in correlation with my Ebay buying and selling.  Using PayPal in this way makes Ebay very easy and is the most convenient way to collect and purchase Ebay products.  I also have experienced first-hand how security oriented they are.  I went on a trip to Hawaii last year and was using my PayPal card more than usual.  At one point, when I tried to get money from my card, it wouldn't let me until I called the customer care center and verified all of my information.  I truly...

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5 star rating
reviewer 2009 Contributor
footballmom58
Lenexa, KS



D
Ebay buyer and seller

OCT
13
2009

paypal is convenient, however it is expensive.  If you are an ebay seller, you know ebay charges you to sell your item, and paypal charges you to accept payment. The funny thing is ebay owns both companies.  Therefore, you are being doublecharged for each item you sell on ebay.  Paypal is very convenient.  When you are selling on ebay, it is nice to have your money instantly, even if they charge you.  This makes it so you get your money faster, and your customers get their products faster.  I use paypal for this reason, the convenience outweighs the costs.  However if ebay continues to...

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4 star rating
reviewer
ellentilkins
Florence, KY



D
Every day computer user, On- Line Shopper

MAR
14
2009

Paypal has just become very neccessary for anyone paying for items on Ebay. Some survey sites even pay through it exclusively.  So really it has become the norm for anyone doing business online weather you are purchasing items from ebay or doing surveys on various sites on the internet.  Paypal is a great site and it helps us to manage our funds. If there is any problem on Ebay there is the option of paypal helping you out.  And then you have the wonderful option of direct deposit of the survey funds if you so choose or you can always shop if you want!  Also a fun option!


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5 star rating
2009 Reviewer
ticklemeusilly
Louisville, KY



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