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When I first started buying and selling on Ebay, I was thrilled with the protection that PayPal SEEMED to offer. I will admit that when I buy or sell online if PayPal is available, I always choose that as my prefered payment method.
That however, does not excuse their policies, which they follow WITHOUT EXCEPTION.
The point of this blog is to encourage any and all sellers to keep all receipts and make sure that your packages can be tracked.
If a buyer reverses payment for any reason after you have sent the product, Paypal will not cover the lost income, if you can not show the tracking receipt. Even if the buyer has sent emails to you, explaining why the payment was reversed, and that they had received the item in the condition that it was promised, and EVEN left positive feedback, which clearly shows that the product was received.
I also found out the delivery confirmation is not acceptable as proof that the item was shipped and received.
PayPal does offer an easy and secure way to send and receive funds, but just remember, if they reimbursement needs to come from them, you had better have strong evidence in your favor.
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