Horrible
If I could rate this company with ZERO stars I would have. I am truly disgusted and totally dissatisfied with this company and staff. On 4/13 I contacted Parts Select because I needed a replacement hinge for my washer. It broke making the washer inoperable. I should have done more research and chose a different company. I was told the part cost approximately $15.00, but I was never informed of the $8.95 shipping charge or the shipper that they use. I would have gladly paid more money to use UPS for faster delivery. I'm so glad that I emphasized and stressed that I needed this part right away when placing this order, because obviously he did not listen because they used FEDEX SMART POST, (SNAIL MAIL), which I feel is the absolute worst shipper and method. I could have personally drove to Nevada and back in the time it is taking for FEDEX to deliver my order. Parts Select promised my order would be delivered on the 20th, but it wasn't. Another representative promised the 23rd, today is the 22nd and I'm still waiting!!
1MadnAngryDad
New York