This was my 1st touch phone. It took me quite a while to get used to it. I did NOT like that I had to go into a menu to find camera or video in order to take a picture. It made it very hard to take on the spot pictures. I live in Extended Area. I could not do *228 to update this phone. (I bounce off a Cellcom tower). I tried using the back up wizard and it wiped my contacts out and dumped them in Verizon garbage. When I went into digital area to get them back, every number I had put in this year did not come back. If you live in digital area I would think this is a good phone. Not if your one to take pictures or video anywhere! I did not have a data package with this phone, so can not speak to how any data worked. Performance Must be in digital area for this phone to work well. Voice Quality easy to turn volume up and down. Speaker phone worked great. Battery Life I am usually home, so I have my phone on charger. Had no problems with battery life. Durability I got the hard cover case w/clip as soon as I got the phone. No problems if dropped. No buttons were accidentally pushed. I don't think I would like this phone without a case. Could see many problems without it. Ease of Use If the camera was more accessible, the camera is a great starter for touch screen users. Design Once again only complaint is camera and video are in a menu. Takes too long to get too it.

jiva2

Sobieski, WI

I have this phone currently and I think it's all right when it is under the temperature conditions. It is really bad when the screen gets hot because then it has no idea what you mean to touch. I would recommend a different phone.

smad29

Denville, NJ

I bought this phone back in December and it is awful. My previous phone was the EnV3 and I absolutely loved all it had to offer me. The Pantech Crux was the exact opposite. The battery life was a day and it holds a third of the messages that my EnV3 held. It wuold freeze up and the keypad was not accurate. I would touch one letter but it would display another. I don't think it was calibrated correctly. I had so many problems with it in the first two weeks that I returned it to Verizon and I am working on finding another phone.

diane037

Albuquerque, NM