This is a continuation into my smartphone experience. And I enjoyed adding this one to my collection. The touchscreen and keypad combo allows for the best of both worlds when it comes to input and user control. It also loses the attenna stub from the previous generation and makes the form factor even better. It has a great feel in your hand because it feels solid even though it's thicker. The thing that stands out with this phone is the OS. Palm OS is simple, intuitive, easy to use and not bloated with a lot of overhead. These is a tendency where the phone does reboot at the most inopportune time, but if that doesn't happen, it allows for a great user experience. The apps on this phone are also plenty and simple to add. So many games and utilities are available for this phone. Having an SD card slot also allows you to add more apps, music and videos outside of the phone's standard memory. Overall, this is a great starting smartphone to have if you're trying to figure out this arena.