I really loved this phone when I got it two and a half years ago and I still love the design; however, it's gotten progressively buggier as it's gotten older. My notification bar at the bottom has flashed as brightly as it's supposed to maybe twice while I've had it. It used to do a faint flash but after a few months stopped doing even that. The keyboard started going on the fritz occasionally, just repeating the same letter or a space for lines and lines. Sometimes hitting backspace would make it stop. Sometimes I had to just shut down my phone (which is a very long process, as is start-up). Lately it's taken to either not typing a letter when I hit the key or double typing it. It also wouldn't open very many PDF and Word docs. I could never figure out why it was okay with some and not others (size didn't seem to be the issue). The camera is okay but not spectacular. I like the mail set-up and the internet pages tab. The phone itself is very durable, which is good because the shape is not very good. At first it looks very pretty until you realize that the rounded and smooth edges make it very difficult to grip and you find yourself dropping it all the time. Mine has a few nicks here and there but has never had any problems after taking a spill. Palm may have made improvements since mine was manufactured; however, I think I'll be switching to another phone until I'm sure they've worked out their bugs. Battery Life The battery will not last you if you do a lot of things, as is expected; however, it also overheats, sometimes from very simple tasks. Mine has suddenly started draining itself after five hours, without any activity on my part, when it used to last the entire day. Display/Screen Quality Very clear. Call Quality Haven't had any problems that I think were specific to the phone. Ease of Use Very easy to navigate. Durability Mine has taken a number of spills and only has a few nicks. Design I love the layout of everything.

lindyhes

USA

I did much research and decided with the reviews I read to select this to be my first smartphone. I so far have truly enjoyed it. I had a little issue when I downloaded an app for facebook from the palm app store, it caused me to lose my easy connect to data. But once I figured to go back to the last thing that I placed on it, I removed it and have had no more issues with my data connection. Sad that I was not able to keep the app I liked its features compared to one already that was on phone. I would recommend. I love the hideaway qwerty keyboard. I like the size. I am glad this was available and the price was a true decision maker, FREE. I just hope it lasts for the whole contract.

Angelteddy4t

Springfield, OH

The Palm Pre...  It isn't the Pre packaging that sold me on this phone it was the WebOS.  WebOS is the best operating system out there right now!  It's ability to multitask has no compitation, you can be typing an email when someone txts you where you can simply see a preview of what they say and ignore or touch the notification and go to it, which opens another "card", then you can "swipe" back and forth between the two if you like or need info from the email for the txt or vice versa...  All the while you have been listening to Pandora streaming your music in the background maybe you prefer to use the mp3 player to listen to your own mp3, that works in the backgound as well. Maybe you are on the road traveling for work or pleasure...  Again your music is playing in the background but you also have Sprint Navigation directing you to your destination, when she needs to alert you to a turn the music dims and the navigation is clearly heard after the direction the music comes back up to your volume and you never had to do anything, I also like to have "trapster" running so that it can alert me to potential places for cops to hide, live police, traffic cameras, etc.  Really the possibilities are endless with this phone and operating system.  You have to use one to believe the greatness of this phone.  The Pre design does have some flaws itself but that is just a cheaply made handset, but good news Sprint is great about replacing the handset when something goes wrong!  They have never given me any problem when I needed to get a replacement!  All in all you will love this phone...  If you want to Love it even more look at www.precentral.net an awesome community of "Homebrewers" that have done some AMAZING thigs with WebOS!

plcd22

Eastlake, OH

I was so excited to get my Palm Pre. I had a Palm Centro Smartphone and I loved it, but it was time to upgrade and I stuck with Palm. My old phone was heavy (like a brick!) and the camera was very low quality. So, I noticed right away that the Pre was lighter and the camera was MUCH clearer, the pictures were more real to life. I also love how easy it is to browse the web, I do it quickly in the morning, while I'm still in bed. It also brings up my email quickly so I can see if there is anything important in there without turning on my computer. I love the Palm App Catalog, they update regularly and they even have a gluten free app- for free! There are some things that I don't like about the phone. For one, there is a short battery life which means that I can't forget to charge it at night or else it will run out during the day. The one other thing I don't like is how long it takes to reboot. But, those are things that I can live with! At least until the next new Palm phone comes out!

GlutenFreeMom

Temecula, CA

this cell phone is very small but extremely easy to use. however if you have small fingers this is most definitely not the phone for you. screens can be very difficult to accurately tap and the qwerty keyboard that slides out from the bottom of the phone in portrait mode is extremely small and will be very hard for large fingers to type effectively and quickly and correctly without many typos or mistakes. the screen is otherwise very good and the phone is very fast if overclocked with palm preware. the build quality of the phone is average.. i do not trust it enough to drop from my hand onto hard floor without dealing lethal damage to the screen or the phone as a whole unit. the webos is a very good software, it is must simpler to use than android and ios and blackberries. however its app store is not as huge as those softwares because of the smaller userbase of palm pre users around the world. highly recommended.

legos09

Davis, CA

Ive had a touch pro before and I hated that phone so when I got this one i loved it very easy to get to know I have alot of games on my phone and other cool stuff i have a magic eight ball app and my kids love that where they always want to ask it questions and i love how i can watch shows on my phone in good quality this phone is the best phone ever and the battery i dont have to worry because i ended up buying an extended battery for it

jmedina92083

Vista, CA

Love the phone and all its features. Would love if volume was louder, and occassionally when you talk it will hit a number from your face. Easy to use. Fun to use. Like how it connects your applications together

tracyg36

Murrieta, CA

I wanted to love the Palm Pre. I really did. In the beginning, it was amazing to me because it was a major step up from everything else. I could log in to AIM and Yahoo at all times, connect to Wifi, load a web browser and take nice photos.It was a beautiful interface, but then the issues started bothering me. Dust gets under the camera lens REALLY easily. The keyboard is a sticky rubber that needs to be broken in. The headphone jack is tilted and it's hard to make a good connection even with the stock headphones. The headphone controls are weird, just one click. I stopped using them quickly.It didn't stop there. The battery life was atrocious. Even after learning to disable everything, after a year, it couldn't go more than 7 hours some days. I often find it crashed and I've missed phone calls. I've had to hack the device to get basic features like seeing how long the phone call is, how much battery is left or being able to take a picture with a button instead of tapping the screen.The ring around the camera lens and the cover over the USB port have broken off. My power button is completely broken, too. The device is cheap. There's also the fun part of the 3 and a half minute boot up time. It's HORRIBLE, especially given how often the device crashes.And that doesn't touch on how they're well over a year late from releasing Adobe Flash on this. I love the software, I really do, but the hardware is junk and the new Pres don't add enough to make me not go to Android, and I've been with Palm all my life.

M3wThr33

Los Angeles, CA

I upgraded from the previous version Palmto the Palm Pre and was very happy with the easy transition. What I like most about the palm devices is the touch screen and the all in one phone, calendar, calculator,camera, Google Maps, etc. There are a lot of applications that I use on a daily basis and some I haven't tried yet. My Bluetooth headset works with this phone and I can get my email where ever I am. Everything was included in the package except the car charger. There was even a soft pouch to keep it in. The optional case is not something I need. On the Palm Pre the keyboard slides down so there is no chance of typing something when you might not want to. I have not had the problem of my phone dialing when it is in my purse. I would have liked more choices of ringtones but those can be downloaded from the internet. All in all, I am pleased with this device.

popsicletheclown

Saint Louis, MO

All I can say is I love the Pre.  You can't beat the form factor.  It's a full-featured smartphone that won't bulge out of your pocket like an iPhone or Evo.  Plus having a physical keyboard slide out gives you that tactile key pressing instead of the flaky onscreen virtual keyboards. But ultimately, WebOS is the star of the show. I can't get enough of the true multitasking. Having cards open for multiple applications means that I can be texting and then immediately swap over to check some basketball scores on the web browser and then swap over to check the lastest on my twitter app and open links and not have to worry about losing my place in any of my previous applications.  The interface is intuitive, and definitely one-handed operational.  Not to mention all the patches and hacks that you can apply to customize the phone even further. Only complaint is that build quality could be better instead of the "plasticky" body of the phone. It's survived a couple of falls onto the concrete pavement, but it's definitely a bit fragile to handle rough and tumble environments. If you're looking for a easy to use smartphone that has a ton of capabilities but don't want to lug around a mini-tablet as your phone, then the pre is the way to go.

wayster

Austin, TX