PUR Faucet Water Filters Review

Overall 3.62 of 5 view all 8 reviews

gklimczak
Akron, OH

Great Product

a limited jewelry wearer, looking for durability, value conscious, a multiple pet owner, health conscious, an eyeglass wearer, practical

Pros

Works well

Cons

Design

NOV

2007

The PUR faucet mount water filter does its job, and does it well. We have city water, and can really tell when they have treated the water - running the water from any faucet in the apartment makes the whole place smell like a pool. We use the water filter on the kitchen faucet, for just about everything, from drinking water for ourselves to drinking water for our 2 birds and cat, ice cubes, Kool-Aid, in the coffee pot and iced tea maker, etc. The main drawback is the mounting part to put on the spigot to attach the filter - theirs does not seem to work with all faucets. Brita at least offers different parts (you can order them by phone through an 800 number) if the unit does not mount properly. It is a really simple installation process. PUR also has GREAT customer service. They have a 5 year warranty on the unit itself. We had a problem with our first couple of units, and replaced them ourselves. Then I got the bright idea to call the 800 number, since I wanted to let the company know about the problems we had had. Lo and behold, they very courteously informed me that the unit was warranteed for 5 years, and promptly sent me a new unit, complete with filter, no further questions asked, no need to return the damaged unit. I do not know what the problem is, but we seem to be very hard on water filter units, and this is a lifesaver, not to mention a money saver. The water comes out of the unit very fresh and tasty. We have had a water filter for several years now, and at this point it is a necessity for us, since we drink plenty of water. It is certainly worth the money for the unit and replacing the filters. Drinking water is enjoyable again, and the company's customer service means a lot to me.