PETCO Review

Petco grooming in Colma, California chopped my two poodles and had no remorse.  My rescue poodle that I've had for 2 years is highly acceptable to razor burn.  They were told for health purposes not to clip his body, only trim the top of his head, clean his face and paws.  The only thing they did was shave his body to the skin. Didn't even wash his face or touch the hair on his head or paws.   They were told to give my red poodle a poodle cut.  The only thing they did was scissor chop his body and gave him a flat top with strands of hair flipped over his eyes.  They both looked like mutts when I picked them up.  Of course you have to pay before seeing your dog.  I went straight to the manager.  He said the groomer was good at clipping german shepards.  I've never seen a german shepard that had to be clipped.  The manager offered me a discount on the grooming.  I told him I wanted someone that knew how to groom to repair my dogs.  He could only offer me a discount.  I got home and both of my boys were sick.  I do not know what they did to them.  I contacted the main headquarters by e-mail.  They responded that the manager would contact me.  Never happened.  I have contacted Petco Headquarters numerous times and they refuse to respond to me.  They pride themselves on being the place pets go.  I would not take my animal to a petco again nor will I ever purchase anything from them.  As long as they get their money, they don't care if customers are satisfied or if their franchises damage your animal.

Debbie J.