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Most of the reviews here contradict what you will read at other review sites and if you pay attention to what you really encounter at a petco.... To sum up a long list of negatives best consider this... When you find a label that says "New low price!" the truth is that the price has actually been raised. I was labeling food today and notice that the "New low price" for Wellness brand food was 6.00 more expensive. How can a "new low price" be way more expensive. Petco dupes it customers into spending more money, signing up for the pals club (Do the math, you buy 10 bags of dog food, you get one free: so you basically get 10% off of each of the 10 over-priced bags), and practices deceptive retail marketing.
Animal care is badly lacking and when a vet worthy issue comes-up, the animal usually expires in the filthy "wellness room" before a vet is contacted, IF AT ALL. In my store's wellness room i know of at least one snake that was lost in there and never found as well as some rats that got loose and were never found. I have a vast knowledge of many types of animal husbandry but i am the lone wolf at my store. I cannot stress to you the small amount of knowledge that anyone at the store i work at had before i got there. Do not take any advice from the staff at petco, do your own research, b/c most people working there will bullshit you into thinking they know what they are talking about.
Petco is run like a grocery store, not a pet store. Everyone that works at petco are stockers, not pet experts. Also the conditions of the store are disgusting and this is consistent with every petco i have ever been too. Just a glance towards your sneakers will show many pee stains and fecal matter left over on the floors. Employees are badly paid, under-appreciated, and constantly put down by upper management. Sometimes it seems that corporate policy is meant to intimidate the employees into doing what is cost-effective for petco instead of what is good for the animal. Corporate management are like ghosts; you feel thier pressence, you're scared of what they will do to you, and occasionally you get a glance of one. The fact that corporate office dictates the amount of payroll hours means that often times we are so understaffed that things do not get done; when that occurs the attitude from corporate is "it is not b/c u do not have enough staff to operate properly; it is because the two people on duty are not working the 10,000sqft store hard enough". DO NOT SUPPORT THE CORPORATE PET STORE! It does not benefit your pets, yourself, or your wallet. It puts good, smaller pet stores out of business. And if you are going to become a new pet parent, do your research to find out if you are suited for the animal(and vice/versa) and do not shop at petco unless you want to pay outrageous prices. Petco, where the pets go b/c they don't have a choice.
I would not be surprised if this review is not up for long.
NOTE: the reviewer indicated that they are affiliated with PETCO
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