Orbitz Reviews

We recently were without internet service on a long trip, and I called Orbitz to make reservations for the next night.  I have successfully and happily used their on line service.  I will never do so again because of this experience!  When we arrived at our reservation, I happened to see the rate on the sign in sheet!  I was SHOCKED by the difference in what Orbitz was being charged and what they will charge me.  It was more than 25%.  I understand the need to charge a reasonable booking fee, but this was outrageous.  Just beware.  We would have been better off  as a walk in ... I've been...

I use Orbitz to book travel for myself and for my mother several times a year, and I started using Orbitz on the recommendation of my father, who uses it several times a year. However, after my last experience, I will never use Orbitz again.

I booked a trip to Las Vegas for May 27 through 30, 2009. This trip was for my best friend's wedding, and about 25 people booked their tickets to the wedding through Orbitz. When I booked my flights, I specified that I wanted flight times after noon. My original flights were the following: I was to leave Omaha at 1:15 p.m. on Wednesday, and I was to leave Las...

 I needed to rent a minivan at  the Tampa  Fl Int. Airport. I WENT ONLINE to search for  a good  deal, and  i saw ORBITZ with  a competitive rate, the only thing  they offer unlimited  miles. i was going to Charlotte N.C. So we wanted  to make sure about  the unlimited miles and that we could take the vehicle out of the FLA. State ( some rental  companies restrict the rental of a vehicle ,<specialy the minivans> to the  state were the vehicle is to avoid high millage)  We call ORBITZ to make sure we  get what we  wanted. I spoke  with a guy named  Amed, and  we specifically...

I have only used Orbitz once and I won't make that mistake again. I usually use Travelocity and Priceline, but I thought I would give Orbitz a try and see how it compared. I was planning a weekend away, and when I found a good hotel at a great price on Orbitz I was thrilled. But then I clicked to book the room and it mysteriously jumped in price by about $40/night. I got a little pop-up that said the original price was no longer available and this was the new price. I didn't want that price, so I left the site. But I was suspicious. So I went back a couple days later, and sure enough the...

I have stayed in many hotels for many nights.  My experience with Orbitz was the worst:  I made the mistake of booking the Hotel Emporio in Mexico City through Orbitz.  During my stay, the room had numerous problems, including backed up plumbing causing the room to smell like a sewer, air conditioner outages causing the room to be like a sauna, and bellboys ignoring the "do not disturb signs" and knocking on the door at 2:00 am.  After a couple of problems, I contacted Orbitz asking them to contact the management about a partial refund.  Barring that, I said that I was willing to change hotels. ...

I will never use Orbitz again! I just took a trip to the Oregon Coast, Seaside Oregon. And thought it would be a good idea to go through Orbitz to get the best deal (like they advertise) But instead was totally ripped off!! I paid for our Hotel stay with my debit card and was charged istantly by Orbitz. After we completed our stay at the hotel they gave me the reciept and it was 35.60 less than what we were charged by Orbitz! I contacted Orbitz and they said that the price I paid was a contracted amount through the hotel we stayed at. And that the hotel was not supposed to give me a reciept with...

Since my son is in the military I am the one who gets to make his leave travel arrangements. I am familiar with many of the online line ones but use orbitz the most.The have a great service which is flight notification so if a flight is delayed or changed you either get an email or text message. We set up to receive these. Since we use a local airport he has to take connecting flights to get anywhere but last December we ran into a BIG problem when he arrived in Boston only to find his flight had been cancelled due to weather and thus he would not make the next connecting flight. We did not get...

Booked a flight with Orbitz to Germany for my wife and I.  Requested two seats next to eachother of course.  Received a confirmation email with out seats.  One week before the trip decided to confirm our seats with the airline.  The airline told us we had no seats requested because an Orbitz Travel Agent had cancelled our seating request.  We were left with two seats on opposite sides of the plane.  Orbitz denied any wrongdoing and insisted it was me or my wife who had made the changes.  They were unwilling to pay for an upgrade or work towards any other solution.  It will be a fun flight...

Orbitz makes you feel like you are getting a good deal on a hotel by marking a 3 star hotel as 4 star. We booked a hotel (Century Plaza hotel and Spa) in Vancouver B.C which orbitz claimed was 4 star. The hotel rooms and service were more 2 star quality. We asked the hotel front desk on what was the star rating on the hotel and they confirmed that it is 3 Star. So there.... we thought we were getting a good deal on a 4 star hotel.

Bottom line, I am not using orbitz again and I would caution people to be careful and do their homework before using orbitz