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I needed to rent a minivan at the Tampa Fl Int. Airport. I WENT ONLINE to search for a good deal, and i saw ORBITZ with a competitive rate, the only thing they offer unlimited miles. i was going to Charlotte N.C. So we wanted to make sure about the unlimited miles and that we could take the vehicle out of the FLA. State ( some rental companies restrict the rental of a vehicle ,<specialy the minivans> to the state were the vehicle is to avoid high millage) We call ORBITZ to make sure we get what we wanted. I spoke with a guy named Amed, and we specifically tell him what we wanted. He told us that we were at the right place and we did the reservation. We arrived to the Payless rental place 20 min. before the time on the reserv.Everything was fine until the guy told us that we can get the car but no to take it out of FLA. State. I imediately call ORBITZ to straight the situation And they insisted that was a missunderstanding, so I make the person from Payless to personally talk to them. Finally i had to get out of there with no minivan @ 12 midnight, and they didn't do any reasonable effort to fix the problem. Wasted my time, Money, Gas, And get very upset just because this incompetent people are in business