Orbitz Review

I would recommend Orbitz travel services, but with precautions:

Orbitz travel service (you can replace "Orbitz" with "Travelocity" or "Cheap Tickets"--they are all the same!) was once a great place to find a bargain.  Sometimes it is still effective, but buyer-beware: their tickets are not always cheaper!  You will still need to search the air-carrier websites themselves if you want to make sure you are getting the best deal.  However, using orbitz first will give you a good idea of which air-carriers provide service from the airports you have chosen to fly out of and in to.

Another down side: it is impossible to fix a purchase-mistake, cancel a ticket, etc. with Orbitz because they not only have strict purchasing policies, but they are not the air-carrier and so do not have access to as many ways to compensate you for difficulties which may arise.  They are definitely not customer-service oriented.

Orbitz also cannot give group discount rates the way a travel agent can.

One perk: Orbitz will call your cell-phone the day of your flight (if you request it at online checkout) to give you an update on your flight status.  They also provide discounts if you book a hotel and/or car service as well as your flight, which could potentially save money in the long run.

Orbitz website: http://www.orbitz.com

For a more in-depth review of Travelocity, see the great review by my friend TracyAlana!