Oneida Flatware Review

Overall 3.50 of 5 view all 8 reviews

TeachesKids
Louisville, KY

Oneida Flatware - a disappointment.

looking for durability

NOV

2008

Oneida Flatware —

I received a 65 piece set of Danforth stainless flatware by Oneida for Christmas last year. Written on the box was the phrase, "Dishwasher Safe." Well . . . after just two times in the dishwasher this flatware rusted like crazy! I returned over half the set to Oneida since their pieces are guaranteed for 25 years. It took MONTHS for me to finally get a replacement set. I had to change patterns and send the rest of the Danforth set back. Both of the return shipments were at MY EXPENSE even though it was their product that was defective and not a problem I had caused. It cost me approximately $25 in shipping since flatware is very heavy. My replacement pattern is called American Harmony or maybe it's just Harmony. So far, so good. Even though my replacement set is doing okay, I would not recommend Oneida. If you get a defective product, the cost of replacement is YOUR cost when it should be the company's.