Old Navy

Old Navy Reviews


www.oldnavy.com



Overall 4 star rating3.93 of 5 (by 28 users)



36% of people rated Old Navy  as 5 stars
36% of people rated Old Navy  as 5 stars%
36%
39% of people rated Old Navy  as 4 stars
39% of people rated Old Navy  as 4 stars%
39%
12% of people rated Old Navy  as 3 stars
12% of people rated Old Navy  as 3 stars%
12%
11% of people rated Old Navy  as 2 stars
11% of people rated Old Navy  as 2 stars%
11%
4% of people rated Old Navy  as 1 star
4% of people rated Old Navy  as 1 star%
4%
86% 86% of people recommend Old Navy 14% of people don't recommend Old Navy 14%
 

Old Navy Comparison

5 star rating Most Helpful
Favorable Review
OCT
17
2008

My son, who is twelve, is picky about his clothes.  He wants so badly to fit in and have hip clothes, but I have a hard time affording them.  However, at Old Navy, both of my kids (I have a seven year old too) can get the clothes they like at a price that wont break me. 

The best thing about Old Navy...

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2009 VIP
not rich, a bargain hunter

jasyjen
Jacksonville, NC
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2 star rating Most Helpful
Critical Review
AUG
20
2009

Ok as you may know Old Navy offers low priced clothing and accessories for the whole family. Gap Inc. owns Old Navy as well as Gap and Banana Republic. Don't be fooled into thinking that Old Navy offers the same great quality that Gap and Banana Republic do. They don't!

I worked at Old Navy for about...

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2009 Advisor
a bargain hunter, value conscious

MRSverret
Way down south, LA
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Old Navy Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 28 sort by: most helpful | date | rating


1
helpful
vote
a bargain hunter, not rich, practical, value conscious, an avid online shopper, budget conscious

DEC
2
2007

I highly recommend old navy for the bargain shopper.  I recently went there in a bind, needing a party dress AND quickly!  I didn't have time to search department stores and, since I was only going to be wearing it to one event...didn't want to spend a fortune.  I was in and out of the store in 15 minutes with a very cute dress that can be dressed up for evening or dressed down for day time.

 I went in with the intention of buying a one wear dress, but for $60 I got a dress and pair of shoes that I will wear again and again this holiday season...

 The customer service was exceptional when I...

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4 star rating
reviewer
christain0322
Charleston, SC



1
helpful
vote
a bargain hunter, into finding great deals online, an avid online shopper

NOV
23
2007
Old Navy is a great store and the online feature store just adds to the appeal of the company. One of the main features that draws people in is the flat fee shipping charge--you can't go wrong with $5.00 shipping for everything. Additionally, I love going to my neighborhood Old Navy store. However, sometimes they run out the sizes for my two daughters (12 mon and 2T) and it is just so easy to jump online and order the outfits from home if the store does not have them. Old Navy and oldnavy.com offer wonderful customer service to their patrons. I have never had a problem exchange or returning items... review »
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4 star rating
jkspurrier
Fort Worth, TX



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D
not rich, an avid online shopper, Working mom

MAR
10
2009

I'll admit that I'm biased. 

I love Old Navy. I've stuck with them for more than a decade now, even through the lousy commercials and interesting fashion trends. 

However, the time has come to be honest about Old Navy - they have slid down the hill of quality and hit rock bottom.

Example 1: "Layering" Tees  

Years ago, the "Perfect" tee was perfect. It was a hardy, cheap shirt that could easily last 2-3 seasons before losing its perfect shape, all for $6. Sadly, the "perfect" tee is now being sold as a layering tee. Layering tee - the audacity! In lay man's terms, this means that they took the...

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2 star rating
2009 Advisor
AngiBowman
Olathe, KS



D
a bargain hunter, mom of 2, Expectant Mother

JUL
24
2008

This is one site I frequent often whenever I need maternity or children's clothes.  I have never been disappointed with an order, and never had to send anything back.  Their sizing is generous, they have cute styles and I can always find something on sale that we need.  They even have plus sizes! Best of all, it's almost all quality cotton!  I love that!  I can shop for my entire family in one place!  I just wish it was organic cotton, but you can't have it all.  I'm unsure if this is made in the U.S. or not, but I think not. That is the only other thing I'd change.  And you can't beat...

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5 star rating
reviewer
kbecul
Columbus, OH



D
an online shopper

NOV
25
2008
I love the fact that when you order from the Old Navy you can also order from the other stores as well and it only cost you one shipping fee. That way you can order something for everyone and get the most out of the shipping fee. My last order almost included at least one thing from each store. It makes it easier to justify the shipping costs. With the economy the way it is, saving a bit on shipping means a lot to me. The products I received were in excellent condition and the shipping didn't take long at all. Shipping was less than 2 weeks, I believe. The deals on the Old Navy site were... review »
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4 star rating
reviewer 2008 Contributor
shopiholic
Monmouth Junction, NJ



D
a bargain hunter, daily computer user

DEC
9
2008
Old Navy. The cheap offshoot of The Gap (which is the less expensive Banana Republic). Third tier prices on third tier clothes from a third tier store. What I like about the place is the fact that you can go in and spend $40 and get 2-3 items of clothing. If you search, you can fine some semi-hip styles among the bland khakis and graphic t-shirts. Generally the quality isn't greap. The fabrics feel cheap, the stitching is poor, the fits are boxy. The jeans especially seem to be unflattering on everyone.

But I keep going back because a few items I have bought there get a lot of wear. Until they fall...
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3 star rating
reviewer 2008 Contributor
jec
Chicago, IL



D
a creature of comfort, not rich, a bargain hunter, into finding great deals online

NOV
20
2007

I love Old Navy.  Their jeans always fit just right and that's hard to find!  There's just no alot of trendy choices if you are heavier. 

I was shopping at Old Navy a couple months back and learned that they are no longer offering their plus sized clothes in the store.  Shopping online can be convenient at times, but there is something to be said for actually trying on and seeing the clothes before you buy them.  I just don't get why they took the clothes out of the store.  The average size of the American woman is a size 14; maybe that is why you can only find size 0 on the sale racks -...

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1 star rating
reviewer
amrjones
Indianapolis, IN



D
budget conscious

DEC
19
2007
Old Navy is definitely a place I enjoy shopping at, although sometimes I don't find any thing to buy.  They have the absolute best flip flops than anywhere else and I'm pretty sure I almost have every color made in them.  The only con I can think of is sometimes the stores I've been to are kind of messy with the clothes and the sizes all mixed up.  There is usually a long line too, but they move very quickly which is a good thing.  I like to always try my clothes on there before I buy any because seems like sometimes certain stuff don't fit me too good, but that's just me.  Old Navy is a... review »
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4 star rating
reviewer
Kayley
Tyner, KY



D
a bargain hunter, an online shopper, budget conscious, daily computer user, a comparison shopper

MAY
28
2008
I love shopping at oldnavy.com!!! The prices are great, especially when the are having sales or you shop the clearance section. I purchase clothing for my self for work wear and casual wear, as well as purchase clothing for my children from old navy. The quality of the clothing is really nice for the price of the clothing. When you sign up for news letters they email you to inform you of any sales going on and secret savings codes. Also, 7 dollar shipping flat rate, that a good deal if you make large purchases. The customer service has been a pleasent experience in exchanging items over the phone.... review »
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5 star rating
reviewer 2008 Reviewer
katrinathegreat
Atwater, CA



D
appreciative of good customer service, budget conscious, a coupon code & cash back fanatic, married, a bargain hunter, not rich, expecting good, fair service, practical

NOV
29
2007
I love going into an Old Navy store.  There is always a friendly face to greet me and wonderful music playing in the background.  Old Navy has a great selection for big girls like me, and they carry these bigger sizes in stock, unlike some other stores.  I can always find a helpful worker if I have any questions.  Their clearance is great and their sales are wonderful. Their usual prices are also competitive with their competitors.  Any time I am near an Old Navy, I have to pop in to browse, just to see what they have.
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4 star rating
reviewer
amberandjamie
West Plains, MO



D
a bargain hunter, practical, often buy for boyfriend

DEC
11
2007
Old Navy offers a variety of fashions but always has just the right thing for guys.  When buying for my boyfriend, I always find the perfect sweater or button up.  He loves getting clothes from there and when we went on a shopping spree, the majority of our time was spent in Old Navy.  They have long lasting quality products at a reasonable price, and the majority of the time there is a good sale going on.  I would recommend Old Navy for anyone looking for classic, good mix and match pieces.
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4 star rating
reviewer
dcclsparkman
Austin, TX



D
a bargain hunter

FEB
20
2008
Great for buying maternity clothes. The return policy is really great when you are not sure what size to order. I loved the selection on maternity clothes.
The only problem I ever had was trying to exchange something for a different size. They gave me a full refund, when it was out of stock, but they sent it back on two different payments, so I had to spend time on the phone with them sorting it out. They made it right in the end.


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4 star rating
reviewer
boundforgermany
Dayton, TN



D

FEB
19
2008
old navy is always well worth money spent. you don't even have to go there and spend a ton of money. i have kids 3 so when it comes to buying clothes i want the least expensive but long lasting. at old navy is where its at. i buy my kids tons of stuff. and ill tell you now most of the things i get are on clearance which is great because i find that ill spend 100 bucks on 5 things a piece for all three of my kids so i love old navy.
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5 star rating
reviewer
erica22
Vineland, NJ



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