I have been an avid user of Olay products since I was 16 years old and this site should have been around a long time ago. I love all of their products, as I get compliments on my skin all the time and I happily blame Olay for it. I do run into issues when trying to find the best products for my 55 year old skin as it is somewhat more difficult now than when I was younger. Ease of Use The site is very easy to use, very easy to navigate the site and find just what you are looking for. Product Selection They offer a wide variety of options that are suitable for anyone. I love that their products do exactly what they advertise it will do for the skin. Product Pricing They show you the pricing options for products on the site and direct you as to where you can purchase their products. Customer Service The customer service department is excellent and very easy to work with, when you have a question or concern about a product. Shipping and Returns That is not applicable to the site.