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OUTLET NUTRITION Ratings and Reviews
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DO NOT BUY FROM THIS COMPANY. THOUGH THEY HAVE GREAT PRICES IT SEEMS THEY CAN'T FILL THEIR ORDERS OR GET PROVIDE ANY CUSTOMER SERVICE.
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I placed an order on OutletNutrition.com on 3/2/09. My credit card was charged that same day. After two weeks passed I began sending emails wondering where the order was, none of which have been acknowledged to this day (so much for the 48 hour response time). After 3 weeks I finally got someone on the phone and was told the items were on backorder by the manufacturer. I asked why I was never told that to begin with and wondered why they would charge my card if the items had not been shipped. There was no explanation. So I canceled the order. I was then told it would take 7-10 business days to...
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At least I am not alone with my tale of woe! I made an order to OutletNutrition in February 09. They charged my CC immediately. 2 or 3 weeks later, after receiving nothing from them, I called and was told 2 of the three items were on backorder. I was asked if I wanted the item in stock sent to me. Of course I want it! And it arrived in a couple of days. 2 months later, I phoned many times and emailed. Finally I got a real person, who told me the 2nd item was now in stock, did I want them to send that?? Yes, and it arrived a few days later. Now it is June, and I am still waiting...
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Unfortunately I saw all the bad press about these Outlet Nutrition AFTER they had taken $46.75 out of my account. Now I have to go and fight with my bank to get the money back which I am not looking forward to. The following letter is what wrote and may help a fellow consumer in resolving their issue of maybe taking another avenue to resolution:
Ladies and Gentlemen;
According to my bank account, an amount 0f $46.75 was debited from my account on April 23rd for purchase of a product called Sweet Sweat from your website. As of the date of this correspondence I have not received my...
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BEWARE: Outlet Nutrition is "OUT" to get your money... and LET you hang in the wind waiting to get your order.
NO customer service, no product, no refunds, no way to get them on the phone and sending an 'email' is pointless.
I would NEVER recommend this company to anyone.
I placed an order on April 29, 2009, for $193.13, my account was charged for the products immediately, and I NEVER received any of the products. When I called *(May 12th) to see where my order was, I got a message: "Due to high caller volume (of complaints no doubt) your phone call cannot be answered', ......
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I do not advise anybody to buy from this company. My credit card was charged immediately when I placed my order. In 5 days I received a message they did not have my product (Praas Tonic) in stock. I tried to cancel my order. I did not receive any response from them until I filed a complain with my credit card Co. I was promissed to receive a refund in two weeks from the date. Now one month passed from that date, I did not receive any refund. Customer Service does not respond at all. It is a fraud!!!
Same story.
Ordered the product.
Was told it was backlogged.
Credit card charged.
Was told product was shipped to wrong address.
Never heard from them again.
Called twice and emailed four times. No response.
They are a bunch of crooks! Their website is down now ... wonder why ...
WARNING: DO NOT DO BUSINESS WITH THESE PEOPLE. Outlet Nutrition is one of the worst online companies I have ever dealt with, hands down...I mean they are down there with the worst of them, but are even more horribler because they deal in health supplements. Vitamins are things we put in our bodies, so it's actually quite sinister if you think about it like that. WARNING: DO NOT DO BUSINESS WITH THESE PEOPLE. I ordered from them based on Epinions and Yahoo Shopping's recommendation. All over the internet there are dozens and dozens of postings warning about doing business with them, but...
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I used to love OutletNutrition.com to get quality products at low prices, but that was in 2007. The order I placed the middle of March, 2009 has yet to arrive, and they did charge my credit card the day I placed my order! I finally ordered from another website and canceled my order with OutletNutrion, and now I have just requested they return my money. Please OutletNutrition return to your Quality Service!! Please!!!
