I have been using this mobile device for about six weeks now and am not impressed. I have had consistant problems connecting to the internet on a daily basis. I have consulted three "computer experts" and have confirmed that all of my devices are properly connected yet i still cannot access the internet between the hours of 1pm and 2pm each day. I have also had many problems ay different times (8am, 7pm, 11pm, 2am, and 5am most recently). These delays have lasted a minimum of 45 minutes each time which is quite frustrating when you have a deadline. I live exactly 1.2 miles from the verizon tower yet this HOTspot can only be placed in two spots in my entire house. The battery life is not that hot either; it has never lasted more than two hours. This said, it is very fast when it is working properly and very convenient when working but it is just not that reliable as you cannot rely on this device to connect you to the internet EVERY time. If you require fast access 100% of the time, this is not the product for you but if you can tolerate a 70% success rate then you will love it.