reviewer 2008 Reviewer
MANDAGIL
Staten Island, NY

WORST CRUISE LINE EVER

1 star rating

love to travel
Cons
    POOR MEDICAL SERVICE, POOR CUSTOMER CARE

FEB
26
2008

DO NOT GO ON THIS SHIP. MY GRANDMOTHER WAS ON THIS SHIP AND SLIPPED BY THE POOL. THEIR STAFF REFUSED TO OPEN THE MEDICAL CENTER FOR HER. WHEN THEY WERE FINALLY FORCED TO THEY TOLD HER SHE SPRAINED HER ARM (WHEN SHE CLEARLY TOLD THEM IT WAS HER NECK AND NOT HER ARM THAT HURT) AND WOULD NOT TREAT HER ANY FURTHER, THEY LEFT HER FOR OVER 24 HOURS WITH A FRACTURED SPINAL CORD WHEN SHE WAS FINALLY OPERATED ON HER NECK WAS IN HER BACK AND SHE IS NOW ON LIFE SUPPORT AND MAY NOT MAKE IT.

WHEN THE BOAT DOCKED THEY WOULDNT EVEN LET HER OFF THE BOAT THEY TOLD US SHE WAS NOT A PRIORITY. DO NOT TAKE THIS CRUISE LINE FOR YOUR OWN SAFETY. SHE SHOULD HAVE BEEN RUSHED OFF THE BOAT AS SOON AS THE INCIDENT OCCURRED, IF SHE HAD BEEN BROUGHT TO A REAL DOCTOR INSTEAD OF THE FACT DOCTORS ON THEIR BOAT WHO DONT REALIZE THE DIFFERENCE BETWEEN A BROKEN ARM AND NECK THE DAMAGE WOULD NOT HAVE BEEN AS EXTENSIVE. IF SHE DOES MAKE IT OFF LIFE SUPPORT SHE WILL NEVER BE ABLE TO USE HER ARMS OR HANDS AGAIN.

IF THIS IS NOT THE WAY YOU PICTURE YOUR VACATION I SUGGEST FINDING A CRUISE SHIP THAT CARES ABOUT THEIR GUESTS AND CONSIDERS A LIFE THREATENING INJURY AN EMERGENCY INSTEAD OF JUST PUSHING YOU TO THE SIDE.



I_thumb_down Norwegian Cruise Line - Pride of Hawaii is not recommended by MANDAGIL

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