Norwegian Cruise Line - Pride of Hawaii Review

Pride of Hawaii was the 3rd Norwegian Cruise that I have been on.  We choose this cruise-line for many reasons: flexible schedule, casual attire, accommodating staff, great food, etc.  This last cruise however, failed to meet our expectations.  The staff was far less professional.  The past cruises we have been on we have found the staff to be so accommodating, pleasant, and enjoyable to be around.  On the Pride of Hawaii, it was not so.  We encountered staff who were just the opposite - rude and unfriendly.  We seemed a burden to them.  Although we did meet a few staff who were more pleasant, overall, the staff did not come close to meeting our expectations.

The food was still great, the boat was fantastic, it was just the service that was lacking.  Sad to say, but is it because it was entirely an American staff??