Norwegian Cruise Line - Dawn

Norwegian Cruise Line - Dawn Reviews



Overall 3.5 star rating3.40 of 5 (by 30 users)



Norwegian Cruise Line - Dawn Review Summary

The Norwegian Cruise Line Dawn rates highly with Viewpoints reviewers. People who love to travel thought that a major plus was that the Dawn was great for all ages. People who appreciate good service thought that the ship was fun and raved “there was never an opportunity for us to be bored”. Sounds good to me! Reviewers complained that little expenses could add up to a big bill. A few reviewers rated the food a just “okay”. Read on to see more Norwegian Cruise Line reviews!
30% of people rated Norwegian Cruise Line - Dawn as 5 stars
30% of people rated Norwegian Cruise Line - Dawn as 5 stars%
30%
30% of people rated Norwegian Cruise Line - Dawn as 4 stars
30% of people rated Norwegian Cruise Line - Dawn as 4 stars%
30%
10% of people rated Norwegian Cruise Line - Dawn as 3 stars
10% of people rated Norwegian Cruise Line - Dawn as 3 stars%
10%
10% of people rated Norwegian Cruise Line - Dawn as 2 stars
10% of people rated Norwegian Cruise Line - Dawn as 2 stars%
10%
20% of people rated Norwegian Cruise Line - Dawn as 1 star
20% of people rated Norwegian Cruise Line - Dawn as 1 star%
20%
63% 63% of people recommend Norwegian Cruise Line - Dawn 37% of people don't recommend Norwegian Cruise Line - Dawn 37%
 

Norwegian Cruise Line - Dawn Comparison

4 star rating Most Helpful
Favorable Review
JUN
24
2007

We traveled with our daughter, then 9 months old, and my in-laws on the 11-day fall Canada and New England cruise. We were looking for a way to travel with my older in-laws and a baby that would be easy on everyone, but still allow for lots of things for everyone to do. We were most attracted to Norwegian...

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mother of three, family traveler

typeamom
AshevilleAsheville, NC
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1 star rating Most Helpful
Critical Review
MAY
6
2008

Just returned for 7 day ny to bermuda trip. 2nd time cruising with ncl last year was on the Spirit had at GREAT experience!! The Dawn however was like ruising with a whole other cruise line one that you might want your worst enemy on for that would truely be sweet revenge!! Staff and Crew RUDE< Distant...

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reviewer
family traveler

sarageo
Staten Island, NY
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Norwegian Cruise Line - Dawn Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 13 of 30 sort by: most helpful | date | rating


8
helpful
votes
family traveler

FEB
1
2008

My mother and I were on Norwegian Dawn starting at the end of Nov 2006.  She was having some angina pains which her doctor was aware of and OK'd her to go on this cruise.  It was an 11 night cruise and my mother's first.  About 4 days into the cruise, my cousin and I were on our first excursion and my mother decided to see if Medical had any nitroglycerine pills they could give her as she ran out.  They found out we didn't have cruise insurance and they couldn't get my mother off the cruise fast enough.  They put her off in Cozumel in her pajamas with no purse and no money with a promise to...

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1 star rating
reviewer
flygal911
Paragould, AR



7
helpful
votes
love to travel

JAN
23
2008

Customer Service is horrendous... We booked a cruise on the Dawn with 7 families, and to ensure we're all together, we all got together and made our reservations by passing to the phone to the next family after one made they're reservations. We were all quoted prices for inside cabins or outside cabins based on # of people in a room. After we each gave credit cards for a deposit, we asked for a review of the balances for each room and they had all changed. We asked to speak to a supv, Alberto Monjo to resolve this. He was very sarcastic, rude and unprofessional and would not honor the prices quoted....

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1 star rating
reviewer
siamele
Raynham, MA



5
helpful
votes
budget-conscious traveler, budget conscious traveler, not rich, love to travel, lover of cruises, family traveler

MAY
26
2008

Easily the worst cruise I have ever been on!  The ship is gorgeous and the compliments end there.  The staff gets by with providing the absolute basic minimum service. Activities are almost non-existent.  5 premium pay restaurants but only 2 sit down choices for those who didn't want to pay extra to eat.  Overpriced in every way.  The crew almost seemed to feel sorry for us on the trip.  They told us that they are only doing what Norwegian Cruise line tells them to do. 

List of gripes:

$25 per 8x10 photo(and they took plenty!)

$10 for a drink and they had the nerve to add an auto-gratuity...

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1 star rating
reviewer
Shorelooksgood2me
New Windsor, NY



4
helpful
votes
budget conscious, a busy person, love to travel, lover of cruises, first-time cruiser, willing to pay for quality, a pet owner, expecting good, fair service

NOV
10
2007
The crusie line was great they offered us so many options there was never an oppturnity for us to be bored to not have a good time, everyone was always smiling ans cheerful and by the end of the crusie i felt as though we were all a little family traveling together.

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5 star rating
reviewer
daddysgirl917
Seaford, NY



4
helpful
votes
lover of cruises

SEP
23
2007

We cruised on the Norwegian Dawn with 8 friends and family on June 23, 2007.

 

I had read negative reviews of this ship, service and quality of food.  I must say I disagree totally.  The ship was spotless, rooms were immaculate and very well laid out.  Service was wonderful, with everyone in the housekeeping, restaurants and cruise staff always willing to lend a helping hand.

 The food was good, not gourmet, but certainly palatable.  You must make reservations the day before for restaurants during peak dining times.  We ate at 8 o'clock every evening and had no problem.  The Asian restaurant...

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5 star rating
reviewer
pat7638
Lyndhurst, NJ



4
helpful
votes
love to travel

FEB
2
2008
I have cruised many time on the Norwegian Dawn, I love the boat & I love the crew. Everyone is wonderful, the wait staff, the house keeping, and all the other employees. I love the freestyle cruising, I like the fact that you can eat at anytime, you are assigned a time to eat or a table.
I also like the fact that you don't have to dress up if you don't want.
The shows are always wonderful, the entertainment is awesome.

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4 star rating
reviewer
blondie56
129111275



2
helpful
votes
love to travel

SEP
1
2008

NCL versus Royal Caribbean on style formats

My wife and I recently took a seven day cruise on NCL's Dawn cruise ship from New York City to Bermuda and back.  We had a great time but we're not sure we would try NCL's "Freestyle" cruising anymore.

With six cruises under our belts on Royal Caribbean, we decided to try NCL because they had a outside cabin for us with 3 weeks prior booking. A last minute decision on our part to celebrate our 45th wedding anniversary. Bermuda is where we honeymooned 45 years ago and hadn't been back since. Bermuda was very nice but we remembered very little about...

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3 star rating
reviewer
RTSCruiseEnjoyer
Paramus, NJ



3
helpful
votes
love to travel

FEB
26
2008

DO NOT GO ON THIS SHIP. MY GRANDMOTHER WAS ON THIS SHIP AND SLIPPED BY THE POOL. THEIR STAFF REFUSED TO OPEN THE MEDICAL CENTER FOR HER. WHEN THEY WERE FINALLY FORCED TO THEY TOLD HER SHE SPRAINED HER ARM (WHEN SHE CLEARLY TOLD THEM IT WAS HER NECK AND NOT HER ARM THAT HURT) AND WOULD NOT TREAT HER ANY FURTHER, THEY LEFT HER FOR OVER 24 HOURS WITH A FRACTURED SPINAL CORD WHEN SHE WAS FINALLY OPERATED ON HER NECK WAS IN HER BACK AND SHE IS NOW ON LIFE SUPPORT AND MAY NOT MAKE IT.

WHEN THE BOAT DOCKED THEY WOULDNT EVEN LET HER OFF THE BOAT THEY TOLD US SHE WAS NOT A PRIORITY. DO NOT TAKE THIS...

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1 star rating
reviewer 2008 Reviewer
MANDAGIL
Staten Island, NY



1
helpful
vote
lover of cruises, willing to pay for quality, love to travel, expecting good, fair service

DEC
24
2007
This cruise was fun, but since I had cruised with Disney as my first Cruise, I was disappointed.Disney bends over backwards to make sure you have fun, and goes the extra mile to see to it that you have EVERYTHING you could ever want or need. The crew of the Norwegian Dawn was not like that. The food was okay, but I've hadbetter "eats" at a chain restaurant. I expected more from them. Freestyle dining is nice if you expect to be busy at certain times, but it means you end up eating in the cafeteria if you don't get a chance to book your dinner reservations, or, like we did, miss our reservation... review »
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2 star rating
reviewer
tertled
Union, NJ



1
helpful
vote
into romantic getaways

NOV
2
2008

My wife and I hvae been cruising since we got married.  We are in our mid-30's so this is no senior cruise as we intend to spend some money and see something exciting while also relax and get away.  This is my ninth cruise and have experienced Celebrity & Royal Carribean also.  We had been on NCL Jewel last year and it was fantastic so we gave NCL another go in August of 2008.  We boarded the NCL Dawn at the end of August for a 7-night cruise up eastern shore to Halifax and back, stopping in Boston, Bar Harbor and R.I.

The staff seemed to lack proper training or concerned management.as it...

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2 star rating
Canoneyez
New Port Richey, FL



1
helpful
vote
laid-back, budget conscious, appreciative of good service, willing to pay for quality, budget-conscious traveler, married, not rich

NOV
20
2007

The service on the Dawn was excellent and there were many fun activities to participate in.  The ship was clean and the entertainment fantastic.  The only thing I didn't enjoy was the food.  If you have children freestyle food service is definitely the way to go because you can eat where you want when you want but I felt the food was lower quality than other lines I have been on where there was a set dinner time. 


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3 star rating
reviewer
therikers4
Pearl River, NY



1
helpful
vote
family traveler

JUL
11
2008
Norwegian Cruise line leaves a bit to be desired.  The service is terrible.  We had to ask six times just to get soap in our shower.  Bar service in minimal.  Most of the time we had to get our own drinks.  And after what we paid to take the cruise, now they want to charge me for dinner every night.  I would recommend any other cruise line before Norwegian.
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2 star rating
reviewer
schalekorey
Littleton, CO



1
helpful
vote
love to travel

AUG
26
2008
We took the Dawn in Dec 07 and loved freestyle cruising.  We were on the cruise and had 24hrs of rough seas due to TS Olga.  The food was great.  Our cabin was a balcony and we loved being able to sit out on it and relaxe and enjoy the privacy.  The entertainment was great.  And as always we loved St Thoms and Tortala the snorkling was beautiful.
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4 star rating
reviewer
novana46
Sand Lake, MI



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