Best experience we've had in over a year of flying!!
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Okay, living in the Fargo, ND area of the world limits the airlines (rather severely) that I can travel on. In the past year or so, we have been traveling on United Airlines and had some of the worst experiences known to man while moving about the country. Late, late, late. No crew because a crew-member called in sick: flight canceled. Flight canceled because they had a flat tire!! Flight canceled for some reason and my wife was booked stand-by on the next (FULL) flight! Individual employees tried to make these experiences better, but other individual employees couldn't have cared less!
Recently... last month, my wife and I traveled round-trip via Northwest Airlines to Hawaii. We were ready for another bad experience. Didn't happen! The flights were on time, if not a tad early. Our luggage arrives without damage and our nerves weren't the least bit frazzled!
Thank You Northwest! It was (finally) a pleasure!!
I need to travel again in December and am already booked on United. Sigh! I'll keep you posted!
Northwest Airlines is recommended by jayjayt
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