Would rather fly any other airline
budget conscious traveler, into romantic getaways, love to travel, seeing the glass half full, married, dreaming in color, wishing I could retire
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JUL
22
2008
Northwest Airlines —
I have flown Northwest Airlines at least 25 times over the years and althouth I don't remember having "bad" experiences with them early on, over the last 4 years I have had the worst experiences flying with them than I've had with all the other airlines combined. Their customer service (all around) is not warm and service oriented - especially the in-flight crews. I've had several cancelled flights and many late departures. I also once had a five-hours-on-the-tarmac experience which was horrible. And not only did I miss my connecting flight, they pretty much left us passengers on our own in the airport we were supposed to connect in. I have not had good experiences with them and I wouldn't fly them again if it was just a case of price.
Northwest Airlines is not recommended by suzzi22
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