NewEgg Review

I bought 2 pieces of networking equipment at the same time - one from Amazon and one from newegg.  I needed the 2 items for extending my network.  I split my order between the 2 online companies because I was shopping for the best price after shipping.  Amazon's free super saver shipping arrived the same day as newegg's 3-day UPS ($8.71). Unfortunately, the solution I devised would not work in my home. So, I simultaneously went to both sites to begin the return process. Amazon's was painless and they said they would arrange at no charge for UPS to come pick it up from the same address they shipped to - although they offered to reimburse me up to $6.11 if I wanted to ship it some other way.  On the other hand, newegg said they would charge a restocking fee of 15% ($24).  Then when I went to print a return UPS label for newegg, I had to give a credit card and pay $11.27 to print the label to ship it back.  Bottom line, I am out of pocket $43.98 for the $160 item I purchased from and returned to newegg.  I paid nothing for the opportunity to try the item from Amazon, PLUS Amazon had the UPS people at my front door with shipping label in hand the very next day.  I don't know how a mail-order business expects to stay in business when they stick it to their customers if their product does not deliver what the customer expected.