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Daka

Lusaka

Hello, I was a customer of the Findlay Chevrolet dealership in Las Vegas Nevada. NEVER AGAIN. I have a truck that is special to me and I have babied it ever since it came into my possession. It is a SEMA Show truck and because of that I have tried to bring it to the best mechanics I can find. After doing some research I thought I could trust Findlay with my truck, that was a MISTAKE. I made an appointment and was pleasantly surprised when they told me they could get me in the next day, which was the 18th of June 2021, as opposed to the Chevy dealership in Saint George Utah that stated they had a two week wait but could get me in on July 2nd. I had a recent work trip coming up and needed my truck sooner than later so this was a big contributing factor for me, and I was also happy with the service provided by the dealership one month prior. So I chose the Findlay dealership. Firstly the bill total that was discussed over the phone with Heather was in the amount of $7,500.00. This amount included the following. -Diagnostic and repair of leaky hose coming off the radiator. -Replacement of the other hose coming off the radiator (which was recommended by Heather) -Tire sensor lights. -Replacement of the sending unit that drops down into the gas tank -Replacement of cable to open interior drivers side door. -Replacement of passenger and driver side interior door panels. -Replacement and door buttons that cover bolt holes. I was patient and after 3 weeks called Don a representative that took over for Heather on July 6 of 2021,. I called because I was asked to leave for work again and did not feel comfortable with leaving my truck at the dealership. He stated that he would work on getting my truck back to me as soon as possible. I want to just remind you that at this point the dealership had 3 weeks to finish up a couple days of work. I came to pick up the truck and after I got my keys I quickly noticed that the window switch in the drivers side WASN"T INSTALLED PROPERLY. I

TylerD1

Mesquite Nevada