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Netflix

Netflix Review


www.netflix.com



Overall 4.58 of 5 view all 169 reviews



Nextflix is a waste of money
1 star rating

happy to watch movies at home
Pros

    receiving movies in the mail, good response from their website

Cons
    received cracked or scratched DVD's

APR
30
2007

 

Netflix is a Movie rental service that  comes to your home by mail. The service has been very disappointing. In the short 3 months we have had the service, we have received one scratched DVD and one cracked one. They were both unable to be watched. I also find the selection to be poor and slow in new releases. Their response to complaints is quick, but does not add time or DVD's to the monthly charge. We have cancelled and will be happy to visit our local DVD rental store.

I_thumb_down Netflix is not recommended by EllenStarr


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I_comment_shdw24 Comments about EllenStarr’s Review



Telpher wrote on Nov 15, 2007 at 12:54AM


What a shame. My experience with Netflix has been 100% positive.


Deanna wrote on Jun 24, 2007 at 11:11PM


I love Netflix. Such a good savings for one that watches movies all the time. Never got a scratched or broken one.


MattA75 wrote on May 30, 2007 at 7:27AM


I agree with Chris. I've received a couple of defective discs in 3 years, and they were replaced in no time. I think it just takes time to get used to their system.


ChrisJarmick wrote on May 8, 2007 at 9:43PM


Sounds frustrating to have received some defective discs in the mail. Could be the fault of the USPS however and the response to complaints was quick which is good to know. I know that if you go to the website the second you discover you have a bad or damaged disc and click on a couple of boxes, they immediately send out a new dvd to you. Perhaps being a brand new customer you aren't familiar with the best quickest way to use everything they have. My experience with netflix over the past 5 years plus has been very very satisfying with very few problems. Sometimes the brand new hottest releases are out because everyone on the planet wants them at the same time of course... but their selection of thousands and thousands of DVDs many classics and foriegn movies that the Blockbusters never ever carry is second to none. I rarely encounter anyone unhappy with netflix... I know some people don't rent enough moviews to make it make $$$ sense of course. . Good of you to share your experience.


CyndiA wrote on May 4, 2007 at 1:02PM


I enjoyed Netflix, but we really didn't watch them fast enough to make it worth it. We cancelled also. Sorry about the scratched and cracked ones.