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kentuckyvickie's Review
Everything was fine until we forgot the password
Every day computer user
JAN
25
2008
NetZero Internet Service —
The NetZero service was fine. I only have two complaints.First, my son changed the password and promptly forgot it. In order to find out what your password is, you have to call Technical Support, which costs you $1.95/minute. That really annoyed me.
Second, canceling the service after we switched to high speed was quite an ordeal. You have to do it over the phone and the wait was endless. At least they didn't charge for the call.
I have experience with AOL, NetZero, and PeoplePC as dial-up providers. I think PeoplePC is superior to the other two.
NetZero Internet Service is not recommended by kentuckyvickie
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